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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No tiene buen servicio al cliente y tardan mucho en atender aún teniendo una cita.
No tiene buen servicio al cliente y tardan mucho en atender aún teniendo una cita.
Horrible customer service, NO return phone calls and extremely disorganized!! NOT RECOMMENDED!!!!
Hygienist lied about "all" the worked that needed to be done. I have never been told in the past about these issues (things that just don't happen suddenly, would take many many years to form) I questioned her and basically she said I had seen a bad dentist in the past. I got a second opinion on the issues she said existed and all were untrue. After talking to a friend after my visit, she said that had also happened to her with this particular Hygienist too! Needless to say I never returned and found a new reputable Dentist.
Business response:
Hi Wendy, we believe that visiting the dentist should be a comfortable experience. We'd like to know more about your situation. Please contact Charlotte@brightnow.com.
I made appointment 2 months ago waited over 1 hours to be seen oral surgeon comes in and performs exam for tooth extraction. Then they waited for insurance approval I was told it was too late for procedure now. I would have to wait another 3 weeks. By then doctor will no longer take my insurance plan. U am very angry and upset about it. The office staff was polite but I have been trying to have tooth pulled since January
Business response:
Jose, your time matters to us. It's our goal to provide prompt, quality service to all of our patients. Please contact Charlotte@brightnow.com, so we can follow up with you.
I made appointment 2 months ago waited over 1 hours to be seen oral surgeon comes in and performs exam for tooth extraction. Then they waited for insurance approval I was told it was too late for procedure now. I would have to wait another 3 weeks. By then doctor will no longer take my insurance plan. U am very angry and upset about it. The office staff was polite but I have been trying to have tooth pulled since January
Great dentist. TERRIBLE office for orthodontist. Several times my daughter had painful broken brackets and had to wait a month to be seen. The orthodontist is only in one a month and they book out early. If you need to reschedule or have a broken bracket, count on not bring seen for two months. It is beyond ridiculous. They estimated 18 months, and now after over two years of horribly run ortho care, we're electing to get them off early.
Business response:
Christina, your time matters to us. It's our goal to provide prompt, quality service to all of our patients. Please contact us directly at Charlotte@brightnow.com so we can follow up with you.
Great dentist. TERRIBLE office for orthodontist. Several times my daughter had painful broken brackets and had to wait a month to be seen. The orthodontist is only in one a month and they book out early. If you need to reschedule or have a broken bracket, count on not bring seen for two months. It is beyond ridiculous. They estimated 18 months, and now after over two years of horribly run ortho care, we're electing to get them off early.
All four of our family members have had to leave this practice, because they "strongly recommend" incredibly pricey procedures for every patient that comes in (of course, they'll TOTALLY finance you...how else would they get you to pay for those unaffordable treatments?). Upon second opinions for all of my family members, we filed a formal grievance with our dental insurance company. They overcharged what our insurance allowed as a maximum copay, then refused to admit to overcharging by hundreds of dollars (but they DID admi... read more
Business response:
Hi Cindy, we believe that visiting the dentist should be a comfortable experience. We'd like to know more about your situation. Please contact our office manager, Elizabeth, at 760-936-0000.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,554 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open at 9:00 a.m.