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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the staff and office manager . Dr. Melki could use a lesson in respect and bedside manor. He didn't care what I thought or care for my opinion. I'm not sure if I will go back.
I like the staff and office manager . Dr. Melki could use a lesson in respect and bedside manor. He didn't care what I thought or care for my opinion. I'm not sure if I will go back.
Completely horrendous. I agree 100% with the previous post. Shame on these guys.
Business response:
Amy, we strive to provide a clear explanation of every aspect of your visit. If you have specific questions regarding the services that were provided to you, please contact charlotte@brightnow.com, so we can personally attend to your concerns.
No tiene buen servicio al cliente y tardan mucho en atender aún teniendo una cita.
No tiene buen servicio al cliente y tardan mucho en atender aún teniendo una cita.
Horrible customer service, NO return phone calls and extremely disorganized!! NOT RECOMMENDED!!!!
Hygienist lied about "all" the worked that needed to be done. I have never been told in the past about these issues (things that just don't happen suddenly, would take many many years to form) I questioned her and basically she said I had seen a bad dentist in the past. I got a second opinion on the issues she said existed and all were untrue. After talking to a friend after my visit, she said that had also happened to her with this particular Hygienist too! Needless to say I never returned and found a new reputable Dentist.
Business response:
Hi Wendy, we believe that visiting the dentist should be a comfortable experience. We'd like to know more about your situation. Please contact Charlotte@brightnow.com.
I made appointment 2 months ago waited over 1 hours to be seen oral surgeon comes in and performs exam for tooth extraction. Then they waited for insurance approval I was told it was too late for procedure now. I would have to wait another 3 weeks. By then doctor will no longer take my insurance plan. U am very angry and upset about it. The office staff was polite but I have been trying to have tooth pulled since January
Business response:
Jose, your time matters to us. It's our goal to provide prompt, quality service to all of our patients. Please contact Charlotte@brightnow.com, so we can follow up with you.
I made appointment 2 months ago waited over 1 hours to be seen oral surgeon comes in and performs exam for tooth extraction. Then they waited for insurance approval I was told it was too late for procedure now. I would have to wait another 3 weeks. By then doctor will no longer take my insurance plan. U am very angry and upset about it. The office staff was polite but I have been trying to have tooth pulled since January
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.