BrightStar Credit Union's cover image

This profile has been claimed by the business owner or representative.

BrightStar Credit Union

4.5

About this business

Location details

4743 Hollywood Blvd, Hollywood, FL, 33021, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.51,724 reviews
Select a rating
A person who talks's profile image
A person who talks 
a year ago

My partner and I recently opened an account here and started using the app. I can only say - nothing is easy to do or use with any part of this process. The app is clunky and the institution and app do not offer the ease of use that bigger, national banks do. 

ElizabethBSCUMember's profile image
ElizabethBSCUMember 
a year ago

I will say the cute icons added to let us know if the charge is gas, laundry, restaurant, etc. is very helpful; however, where is our history of statements, payments and charges??? I am using the BSCU App on my iPhone. Thank you for looking into this and I look forward to your assistance. Sincerely, Elizabeth Sundin 

marvlara's profile image
marvlara 
a year ago

It is mission to reset your password it has a glitch because it keep asking for the same things over and over 

guyinftl53's profile image
guyinftl53 
a year ago

Dreadful 

Ladyjc2's profile image
Ladyjc2 
a year ago

It it too hard to access & does not give enough info once access is gained 

Lukas Segovia's profile image
Lukas Segovia 
a year ago

It works, which is the most important thing. The UX/UI is giving 2003, which makes it displeasing to look at and use. However, it’s an accurate mobile translation of the outdated website. 

Lantananimal's profile image
Lantananimal 
a year ago

Move the phone right, image moves left. Move up, image goes down. Also forces landscape in vertical. 

Ivonne Mercedes's profile image
Ivonne Mercedes 
a year ago

The employees are beyond excellent and friendly. If Bright Star application had Zelle, to send and receive money, I will use the Bank for my regular check deposits and more. Thanks 

fjsidkx's profile image
fjsidkx 
a year ago

The app is fine for the most part. But for years now there hasn’t been an option to request a new or replace card (debit or credit) I haven’t had a card for a few years because I just do not have time to go into a bank and talk to someone, nor have the patience to talk to an automated system. Being able to request a new card that has expired would be great. Also being able to receive zelle would be the best thing ever 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.5 star rating with 1,724 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.