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Broomy Hill Nursing Home
- Assisted Living Facilities
- Hereford
About this business
Location details
Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom
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My father was only there for 5 weeks. He passed away on the 2nd June, he has numerous illnesses. But I can honestly say the manager was so caring, thoughtful, and very compassionate. Couldnt do enough for us, Dad passed peacefully. His favourite song was being played. The staff were very knowing he had passed and were very compassionate. Manager helpful, made sure we were okay.
Business response:
Thank you for taking the time to provide us with feedback, it was our pleasure to care for your father. It was an honour to be there for you as a family. Thank you again for taking the time, i will share this with the team who will be proud Ju
Management and staff are excellent. They have been supportive and flexible for all my mother's needs including setting up regular visits to family. The atmosphere at Broomy Hill is very positive with homely feel. Everyone appears to make every effort to give an excellent level of care and support each individual with their own needs. We are happy to have our mum in your care.
Business response:
Thank you so much for taking the time to provide such positive feedback, we take pride in the care provided. I will share your kind words with the team, thank you again Ju
My mother became a resident in January, the management and staff were very welcoming to Mum & us as family. The care has been amazing & very individual. She has a lovely room and her possesions are looked after. When you arrive staff always great you by your name & know where Mum is. Its lovely that you never see residents sat in the same place every day. Staff are always talking to residents and doing activities. Thankyou!!!
Business response:
Thank you so much for taking the time to share your kind words and experience, we are grateful to you. The team and i are proud to provide care for your mum, i will share your feedback with them thank you again Ju
My mum was in Broomy Hill nursing home for nearly 3 years. This was after a difficult time for us, my mum had been admitted to another care home who advertise specialist care for dementia, which was not the case ! Thank goodness for Broomy Hill they gave my mum the care she needed, they supported the family during challenging times. The care and support was outstanding, the staff are fantastic, they see you as a family suffering whilst the resident is being treated with respect and kindness throughout the period they are at ... read more
Business response:
Many thanks for taking the time to provide us with such wonderful feedback, it was an honour to care for both your mum and your family. I will share your kind words with the team
Don't take my word, arrange a guided tour and check (especially): Impressive levels of staffing: ever on the move, attending - usually within seconds - to patients' needs, cheerfully and sympathetically. Imaginative group activities including live animals Major investments ensuring comprehensive security (alarm systems, keypad door locks, tablet communications), risk-free movement of patients, TVs in all communal areas. Spacious individual bedrooms with full toilet facilities. Comfortable seating throughout, all in good repa... read more
Business response:
Thank you so much for taking the time to provide such wonderful feedback. The team and i take pride in the care we provide, i will share your kind words with them.
As a family we cannot thank all the staff at Broomy Hill for looking after our Mum with dignity and compassion for nearly three years. The last three months have been difficult for us as a family to navigate but with the help of all the staff we have. Our Mum passed away at Broomy Hill and the staff were so kind to us, but you would expect nothing else from them! They are a brilliant group of carers from the home Manager, assistant Manager, carers, cleaners, cooks and the office staff - thank you Broomy Hill for all you did ... read more
Business response:
Thank you so much for taking the time to give such wonderful feedback, both your mum and your family are missed here at Broomy. I will ensure your words are shared with the team, thank you again.
I can't thank Broomy Hill enough for everything they have done and are still doing for our mum. We had to remove her from a home that really didn't suit her needs and they have made her settling in a breeze. This is the first time we have seen her happy and getting involved. The manager & assistant manager have been truly amazing with us and her and it is so lovely to see them so hands on with the residents. We really don't need to worry about Mum as she is getting such good care from the whole team there.
Business response:
We are honoured to provide care for your loved one, I will share your kind words with the team. Thank you for taking the time to share your experience and feedback. Thank you again Ju
Since mum has moved to Broomy Hill you can see the spark back in her eyes. She is well looked after. Plenty of activities of which she thoroughly enjoys the cooking. Staff are polite and friendly. The management is brilliant. Very often on my visits where the management are in you will see them with the residents. I couldn't wish for her to be in a better home.
Business response:
Thank you so much for taking the time to share such positive feedback, we are pleased you are happy with the care provided. I will share your words with the team . Ju
All staff very caring to my mum Edna. Thank you.
Business response:
Many thanks for taking the time to give our team feedback, we take pride in the care we provide. Thank you again Ju
Frequently asked questions about Broomy Hill Nursing Home
How is Broomy Hill Nursing Home rated?
Broomy Hill Nursing Home has a 4.7 star rating with 68 reviews.
When is Broomy Hill Nursing Home open?
Broomy Hill Nursing Home is open now. It is open 24/7.