Broomy Hill Nursing Home

4.7

Assisted Living Facilities
Hereford

About this business

Wellness Assisted Living Facilities

Location details

Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

Get directions

4.773 reviews

Select a rating

Mandy L

a year ago

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Business response:

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

Margaret H

a year ago

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Business response:

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

Emma L

a year ago

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.

Business response:

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.

Mike E

a year ago

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness. I could not recommend a better nursing home to look after your loved one.

Business response:

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.

Claire T

2 years ago

I'm deeply thankful to the team at Broomy Hill Nursing Home for the exceptional care they've provided to my father since his move from Wales. From the outset, it was clear that Broomy Hill was the right place for him. The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort. A special thanks goes to the home manager for her outstanding support during t... read more

Business response:

Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.

Stuart T

2 years ago

I would like to extend my heartfelt gratitude to the entire team at Broomy Hill Nursing Home for making my father-in-law's transition from his previous home to your care, such a positive experience. The staff are truly exceptional. Every member of the team is professional and skilled and also warm and approachable. It's clear that they genuinely care about the residents. The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns... read more

Business response:

Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.

L D

2 years ago

When my sister was first admitted to Broomy Hill Nursing Home with end-stage dementia, I was very apprehensive in giving over the total care of someone I love to total strangers. From day one, I was given reassurance that my sister's every need would be provided for and that I could visit or phone any time. While my sister's condition can change, I can always ask questions to find out how this is being managed. When visiting, I have never experienced anything other than kindness and patience to my sister and support for whic... read more

Business response:

We are very grateful for your kind words, we pride ourselves on the care we provide to your sister. I will ensure the team hear your kind words, many thanks.

Sarah S

2 years ago

Broomy Hill Day Care and respite had been life-changing for my mum. Suffering from dementia and having other health difficulties means she needs understanding and patience. Two members of staff in particular and the team always make Mum so welcome and I feel like they genuinely care for her and me! It was Mum's birthday recently and they made her feel so special. They signed her card, from your Broomy Hill family. Well, quite frankly we do feel like part of the family when we go there. The warm, welcoming and caring Broomy H... read more

Business response:

Thank you so much for this review, we love having mum and its a pleasure we can make a difference for you both!

Tony W

2 years ago

Always pleased to see you whatever time of the day we turn up. Friendly staff are always happy to help and they work so hard. Thank you to everyone for your hard work in difficult circumstances, looking after our family, thank you.

Business response:

Thank you so much for taking the time to complete a review. It has been a pleasure taking care of your father. He will be missed by us all. Your kind words and appreciation will be passed on to the team.