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Broomy Hill Nursing Home

4.7

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Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

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4.773 reviews
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Shaunagh G's profile image
Shaunagh G 
2 years ago

My mum was a resident for 18 months before she passed away in January 2024. I can't recommend enough. The care staff are excellent. The team is consistent with little changes to the staffing. My mum saw the same people every day which is very comforting and was less confusing for her. The food was lovely and cooked every day on the premises. The rooms are modern and inviting. I knew all the staff, including the cook, and they knew me. I was so happy she was there. Thank you Broomy Hill. 

Business response:

Thank you so much for taking time to write a review. I will feed back your appreciation and lovely comments to all of the staff. Your mum will be truly missed at Broomy Hill. Kindest regards 

J H's profile image
J H 
2 years ago

The staff are very caring and helpful. I am always informed when necessary. 

Business response:

Thank you for spending time to write a review; it is very much appreciated. I will ensure your kind words are passed on to the staff. 

A I's profile image
A I 
2 years ago

My mum has been attending the daycare centre since October. Every time I collect her, she is in such high spirits saying how lovely everyone is there. She is also clearly being well-stimulated as she is more observant and doing some of her old habits like making sentences based on letters on registration plates. This may sound simple but for a few years now, Mum hasn’t engaged in this sort of fun thing and it makes us both smile. Mum has also sung to me on the way home, music is important to Mum and the staff have been reall... read more

Business response:

Thank you so much for your kind words, it's been a pleasure having your mum attend our Day Service. It's great to know we are making a positive impact and look forward to continuing to do so. 

B T's profile image
B T 
2 years ago

My beloved husband passed away at Broomy Hill late last month after being part of the Broomy Hill family for 8 years. I will never be able to fully thank all the staff for their professional care, compassion and love for him during his time with them. Nothing was ever too much trouble, he was treated like a family member and afforded every act of compassion right up to the end. I stayed with him in the home for the last ten days of his life and their empathy, professionalism and love were extended to me as well and this appl... read more

Business response:

Thank you so much for your kind words. I will pass your feedback on to the team. Your husband will never be forgotten by us here at Broomy. 

L C's profile image
L C 
3 years ago

My husband was discharged from a long hospital stay into a discharge to assess bed at Broomy Hill. He had been bedbound for some time and needed to be hoisted upon his arrival. Within days, the dedicated nursing staff had him out of bed and mobilised independently. My husband displays challenging behaviour and this is handled with care and dignity by the staff. I would particularly commend the clinical lead, who has recognised that sometimes relatives also need guidance, reassurance and practical advice in order to make the ... read more

Business response:

Thank you for taking time to complete this review. It is a great pleasure to be supporting your husband. I will pass your kind words and appreciation on to the team. 

Pauline C's profile image
Pauline C 
3 years ago

Broomy Hill looked after my dad for a short period before his death. He was so well looked after. I shall be forever grateful he had a peaceful end to his life. 

Business response:

Thank you so much for taking the time to write a review. I will pass on your comments to the team. It was our pleasure to care for Dad. 

Lou F's profile image
Lou F 
3 years ago

My siblings and I have constantly been surprised at the depth of genuine care, love and tenderness the staff have shown for our mum since she arrived at Broomy Hill in October 2022. After suffering a life changing stroke, her care really is in the best possible hands. Staff are attentive, knowledgeable and caring. There's always a positive and friendly atmosphere, despite sometimes challenging circumstances! The newly refurbished day/dining rooms are particularly lovely too. We cannot praise all the staff and the manager eno... read more

Business response:

Thank you so much for your kind words and taking time to complete this review. I will pass on your appreciation to the team. 

Julian H's profile image
Julian H 
3 years ago

My mother has been in Broomy Hill for approximately 6 months. I am exceptionally happy with her residing there. She is so lovingly cared for by a staff that consistently deliver kindness, caring and fun combined with a level of service and professionalism that is above and beyond my expectation levels, which were already set pretty high! I was recommended Broomy Hill Nursing Home by their 'sister' home in Hereford where my father was also really well cared for, I am so pleased that this recommendation was forthcoming. My mot... read more

Business response:

Thank you for spending time to complete this review. It has been a pleasure caring for your mother over the past 6 months. I will pass on your appreciation and kind words to the team. 

Kelly-anne R's profile image
Kelly-anne R 
3 years ago

My uncle arrived at Broomy Hill Nursing Home Friday 24th. He was moved from another home. I'm happy so far as the staff are getting my uncle out daily in the chair and seems so much happier for it. I'm so grateful Broomy Hill Nursing Home accepted him. 

Business response:

Thank you so much for spending time to complete a review. Your kind words of appreciation will be passed on to the team. 

Frequently asked questions about Broomy Hill Nursing Home

How is Broomy Hill Nursing Home rated?

Broomy Hill Nursing Home has a 4.7 star rating with 73 reviews. 

When is Broomy Hill Nursing Home open?

Broomy Hill Nursing Home is open now. It is open 24/7.