Broomy Hill Nursing Home

4.6

Assisted Living Facilities
Hereford

About this business

Wellness Assisted Living Facilities

Location details

Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

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4.658 reviews

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Sally H

a year ago

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.

Business response:

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.

Mandy L

a year ago

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Business response:

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

Valerie G

a year ago

Very friendly and caring.

Business response:

Thank you for your kind words, I will share your feedback with the team. Thank you again.

Margaret H

a year ago

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Business response:

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

Claire B

a year ago

My mother-in-law has been a resident at Broomy Hill for approx 15 months. Whilst it's difficult to see your loved one deteriorate, all the staff are friendly and show care and compassion. The home has recently seen a change in management, whilst we were happy with my mother-in-law's care before, the changes the new manager has made have improved the environment and culture of the home. Small things which make a massive difference. When I visit I'm always greeted with a friendly hello from the receptionist, the cares, the coo... read more

Business response:

Many thanks, Claire, for your kind words, we are honoured to care for your mum-in-law. I am glad to hear the changes are making an impact, I am so proud of the team here at Broomy and the care they deliver. Thank you again for taking the time to share your thoughts, Julie.

Mike E

a year ago

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness. I could not recommend a better nursing home to look after your loved one.

Business response:

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.

Emma L

a year ago

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.

Business response:

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.

Stuart T

a year ago

I would like to extend my heartfelt gratitude to the entire team at Broomy Hill Nursing Home for making my father-in-law's transition from his previous home to your care, such a positive experience. The staff are truly exceptional. Every member of the team is professional and skilled and also warm and approachable. It's clear that they genuinely care about the residents. The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns... read more

Business response:

Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.

Claire T

a year ago

I'm deeply thankful to the team at Broomy Hill Nursing Home for the exceptional care they've provided to my father since his move from Wales. From the outset, it was clear that Broomy Hill was the right place for him. The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort. A special thanks goes to the home manager for her outstanding support during t... read more

Business response:

Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.