Broomy Hill Nursing Home

4.7

Assisted Living Facilities
Hereford

About this business

Wellness Assisted Living Facilities

Location details

Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

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4.773 reviews

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Claire B

4 months ago

As a family we cannot thank all the staff at Broomy Hill for looking after our Mum with dignity and compassion for nearly three years. The last three months have been difficult for us as a family to navigate but with the help of all the staff we have. Our Mum passed away at Broomy Hill and the staff were so kind to us, but you would expect nothing else from them! They are a brilliant group of carers from the home Manager, assistant Manager, carers, cleaners, cooks and the office staff - thank you Broomy Hill for all you did ... read more

Business response:

Thank you so much for taking the time to give such wonderful feedback, both your mum and your family are missed here at Broomy. I will ensure your words are shared with the team, thank you again.

Louise D

6 months ago

I can't thank Broomy Hill enough for everything they have done and are still doing for our mum. We had to remove her from a home that really didn't suit her needs and they have made her settling in a breeze. This is the first time we have seen her happy and getting involved. The manager & assistant manager have been truly amazing with us and her and it is so lovely to see them so hands on with the residents. We really don't need to worry about Mum as she is getting such good care from the whole team there.

Business response:

We are honoured to provide care for your loved one, I will share your kind words with the team. Thank you for taking the time to share your experience and feedback. Thank you again Ju

Jackie S

7 months ago

Since mum has moved to Broomy Hill you can see the spark back in her eyes. She is well looked after. Plenty of activities of which she thoroughly enjoys the cooking. Staff are polite and friendly. The management is brilliant. Very often on my visits where the management are in you will see them with the residents. I couldn't wish for her to be in a better home.

Business response:

Thank you so much for taking the time to share such positive feedback, we are pleased you are happy with the care provided. I will share your words with the team . Ju

Alan S

7 months ago

All staff very caring to my mum Edna. Thank you.

Business response:

Many thanks for taking the time to give our team feedback, we take pride in the care we provide. Thank you again Ju

Christine F

8 months ago

My father-in-law was admitted to Broomy Hill for assessment. His wife passed away. He stayed there for 6-weeks until we found him accomodation near to our home. All the staff at Broomy Hill were kind, caring, considerate, & treated him with dignity & understood all his needs, doing their best to accomodate them. We could not have managed without them. We knew he was safe & cared for.

Business response:

Thank you for taking the time to give such positive feedback, we were happy to support your family through this difficult time. We wish you all well in the future.

Liz S

8 months ago

My dad was in Broomy Hill from June 2025-October 2025 during his time here he was looked after so well, and as a family we felt so happy and relaxed that dad was somewhere that knew him, cared for him and looked after him when we no longer could. During dad's final weeks/days not only did they look after dad with respect care and dignity they also looked after us as a family. I will never forget the care they provided to not only dad but to us all during one of the hardest times of our lives. We are forever grateful for the ... read more

Business response:

Thank you so much for taking the time to share your feelings and feedback, it was and has been our honour to care for you and your dad. I will share your kind words with the team , they will be proud to hear this.

A C

8 months ago

All of the staff are great, patient and considerate of the situation. They encourage his love of gardening and often take him out for trips around town. He's able to socialise and stay stimulated. He's physically and mentally well cared for. Uncle really enjoys the banter with the staff & management. Thank you Broomy Hill.

Business response:

Thank you so much for taking the time to give such positive feedback, it is our pleasure to care for your uncle. I will share this feedback with the team who will be very proud to hear this.

Tracey G

9 months ago

Our lovely Mum had to leave her previous care home as they couldn't meet her dementia needs.. We moved her to Broomy Hill in August. This was, beyond a doubt, the best decision we've ever made! Broomy Hill is run to an extremely high, professional standard by the wonderful manager, Julie. She clearly knows how to run a care home as all the staff you come into contact with seem so happy to be working there.. and I mean all of the staff! Everyone chats to Mum, no matter what their role is! She's clean and happy, and is always ... read more

Business response:

We cannot thank you enough for taking the time to share your thoughts and feelings. Your mum is such a pleasure, we are honoured to be part of her journey and your family. I will share your kind words with the team, thank you again.

Lynne R

9 months ago

Thank-you all for your hard and caring work with our friend John, especially today on John's 86th Birthday Lovely Staff; kind & caring and knowledgable about John. A lovely place to have John cared in. Well done all. God bless. Thank-you. L & S.

Business response:

We thank you so much for taking the time to give us your feedback, as a team we are so proud to care for your friend. I will share your kind words with the team who will be very grateful.