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Broomy Hill Nursing Home

4.7

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Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

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4.768 reviews
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Stephanie B's profile image
Stephanie B 
a year ago

The staff at Broomy hill have been exceptional, friendly and very caring. My Gran has been very well looked after and she has settled in well. We enjoy visiting 2-3 times a week and the staff are chatty smiley and you can see that they care for all the residents. The manager is wonderful, she is full of energy and has a very caring nature. One staff member in particular is wonderful and very welcoming and always lets us know how my Gran has been. The receptionist always greets up with a smile and a chat. All the day carers a... read more

Business response:

Thank you for taking the time to share your thoughts and praise, i am so pleased you are happy with the care your gran is recieving. The team will be very proud when they hear your feedback. Thank you again for taking the time 

Steve B's profile image
Steve B 
a year ago

This is the perfect home for my wife and partner of over 60 years. The staff are very friendly and provide a truly relaxing environment. My wife has developed a close relationship with the staff and helps them in the kitchen and garden. She enjoys complete freedom within the home which is a much safer place than our own home. Thanks to all the staff. 

Business response:

Thank you so much for your wonderful review, it is our pleasure and honour to take care of your wife. We appreciate you taking the time to share your feedback, i will share your kind words with the staff . Thanks Ju 

David G's profile image
David G 
a year ago

My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-... read more

Business response:

Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again. 

Valerie G's profile image
Valerie G 
a year ago

Very friendly and caring. 

Business response:

Thank you for your kind words, I will share your feedback with the team. Thank you again. 

Sally H's profile image
Sally H 
a year ago

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff. 

Business response:

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again. 

Mandy L's profile image
Mandy L 
a year ago

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors. 

Business response:

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again. 

Margaret H's profile image
Margaret H 
a year ago

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home. 

Business response:

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie. 

Emma L's profile image
Emma L 
a year ago

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again. 

Business response:

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years. 

Mike E's profile image
Mike E 
a year ago

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness. I could not recommend a better nursing home to look after your loved one. 

Business response:

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy. 

Frequently asked questions about Broomy Hill Nursing Home

How is Broomy Hill Nursing Home rated?

Broomy Hill Nursing Home has a 4.7 star rating with 68 reviews. 

When is Broomy Hill Nursing Home open?

Broomy Hill Nursing Home is open now. It is open 24/7.