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Broomy Hill Nursing Home

4.7

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Broomy Hill Nursing Home, 43 Breinton Road, Hereford, HR4 0JY, United Kingdom

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4.773 reviews
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Ruth R's profile image
Ruth R 
3 years ago

My mother has just returned home from six weeks of respite care at Broomy Hill. No other words, than perfect. Most caring, nothing too much trouble for all the staff. Whilst there, she was treated with warmth and dignity. They provide a very high standard of care. 

Business response:

Thank you so much for your lovely words, it was a pleasure to care for your mother. 

David J's profile image
David J 
3 years ago

I visit my old friend, who is now over 90 years old and who, sadly, has a good deal of memory loss and has been diagnosed with dementia. Despite this, he is happy, well cared for and content to be in his placement. His physical appearance belies his age, confirming the standard of care he receives. His room is tidy, although lacking in homely comforts, as his pictures could be hung, rather than left in his bag. The staff are helpful and responsive to needs, providing a warm environment for all the residents. 

Business response:

Thank you for your feedback. We will certainly liaise with maintenance to ensure your friends pictures are put up, should he wish us to. 

Lynne D's profile image
Lynne D 
3 years ago

I cannot thank the amazing staff enough, for all their excellent care and compassion shown to my mum. Mum seems so settled and happy here. The staff are always cheerful and make our family so welcome when we visit Mum. We can relax knowing Mum is in safe hands. 

Business response:

It is a pleasure to care for your mother. Thank you so much for your kind words and taking the time to complete this review. The team really appreciate your feedback. 

J L's profile image
J L 
3 years ago

Our mum has only been at Broomy Hill for a couple of weeks, but so far our experience of this nursing home is very pleasing. Everyone from managers to staff have shown us and mum, great support. Every request has been dealt with and nothing is too much trouble. We feel mum is in professional hands. Wish we had got mum here earlier. 

Business response:

Thank you for spending time to complete a review. Your positive feedback is greatly appreciated and will be passed on to the team. 

Peter R's profile image
Peter R 
4 years ago

The care provided for my mother in her final weeks of life was outstanding. She said to me on at least two occasions that, I was not to worry, as she was happy at Broomy Hill and everyone was so kind to her. I didn’t feel uncomfortable leaving her after a visit, because, I knew she was happy and so well cared for. The staff were always friendly and welcoming when I visited, nothing was ever too much trouble for them. I cannot praise Broomy Hill highly enough and would recommend it to anyone looking for a care home for their ... read more

Business response:

Thank you so much for completing this review. Your lovely words have touched us all. It was a pleasure to care for your mother and she will be sorely missed. 

Cheryl K's profile image
Cheryl K 
4 years ago

I wish to thank the new management team and all their staff for helping my mother settle into her new life at Broomy Hill, under difficult personal circumstances. My mother lost her sight very suddenly last year and with her increasing dementia, gets unsettled very quickly. The staff are helping her to manage what is a great change in her life, with great care and consideration. They keep me well informed and when I visit, Mum is always positive about the care she is given. 

Business response:

Thank you for your review. It is very much appreciated by the team, to have such positive feedback. 

M H's profile image
M H 
4 years ago

Since things have relaxed re covid, it's been lovely to have our visit inside the home either in Dad's room or the day room. The staff are lovely, always kind and respectful. Dad seems settled and content. 

Business response:

Thank you for spending time to complete a review. Your feedback is very much appreciated and will be passed on to the team. 

Marie L's profile image
Marie L 
4 years ago

Always very welcoming and managed very well through the epidemic. 

Business response:

Thank you for spending time to complete the review. Your feedback is very much appreciated and will be passed on to the team. 

M H's profile image
M H 
4 years ago

I have been impressed by how the nurses look after each person with kindness and care, each one having different problems; therefore, they need loving care. I have experienced this for myself, they have a difficult job, and they do it very well. 

Frequently asked questions about Broomy Hill Nursing Home

How is Broomy Hill Nursing Home rated?

Broomy Hill Nursing Home has a 4.7 star rating with 73 reviews. 

When is Broomy Hill Nursing Home open?

Broomy Hill Nursing Home is open now. It is open 24/7.