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BRU Burger Bar Lexington
- Lexington, KY
About this business
Location details
3010 Lakecrest Circle, Lexington, KY, 40513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Thank you for your review. I am disappointed you only had a 2 star experience with us. We always look for ways we can improve. Any feedback on where we missed the mark would be appreciated. I look forward to hearing from you.
Business response:
Thank you for your review Donna. We appreciate the recommendation but it seems we missed the mark on your meal. Would you mind sending us some details on where we could have improved?
The waiter spilled our drinks on our table and was incredibly cocky about it for the rest of the night.
Business response:
Thank you for your review Olivia! We appreciate you noting good ratings for food but definitely not the service we hope to provide. Would you provide further details of your experience? Did you get your server's name or what time you visited? I look forward to hearing from you.
Our server was friendly and personable. The wait time for the food was lengthy. The restaurant was not crowded so I don’t understand why it took so long
Business response:
Thank you for your review! We always appreciate constructive feedback. I know we had a trainee the day of your visit, I will work with my chef to make sure wait times aren't impacted by learning.
Burger is as spicy tasteless.
Business response:
Thank you for your review Yara! I'm disappointed to see we only earned a 3 star review. I'd like to discuss your experience further, if you would like to PM me. Cheers.
Expensive and just a good burger. I've had better. Pretty outdoor seating. Service was amicable.
Business response:
Thank you for your review Kev. We are always looking for ways to improve. We work hard to keep our menu market price and still provide good value. If you have any further feedback regarding your meal or service, please reach out so I can review with my team. Thank you for your constructive feedback.
Frequently asked questions about BRU Burger Bar Lexington
How is BRU Burger Bar Lexington rated?
BRU Burger Bar Lexington has a 4.5 star rating with 4,670 reviews.
When is BRU Burger Bar Lexington open?
BRU Burger Bar Lexington is closed now. It will open tomorrow at 11:00 a.m.