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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Friendly, knowledgeable, and up front about costs. Kept me informed through the process, and sent a video of the service that helped me decide what needed to be done.
Business response:
Thank you for sharing your experience. We are glad the team was friendly, knowledgeable, and transparent, and that the video update helped you make an informed decision. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Russell is a great guy who knows his stuff when it comes to cars. Always a pleasure to take my car in for scheduled service. They actually take a video of the car while its being inspected so you see everything, car underside, filters, etc. which is a great idea,
Business response:
Thank you for your feedback. We are glad Russell’s expertise and the video inspection process make your service visits informative and enjoyable. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
Carey makes service appointments less daunting. The entire team works efficiently and their kind demeanors make it enjoyable.
Business response:
Thank you for your kind words. We are happy to hear that Carey and the team make service appointments smooth and pleasant. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
Very courteous. Willing to help on times and new what I needed. Great bunch of people
Business response:
Thank you for your feedback. We are glad the team was courteous, helpful, and knowledgeable about your needs. We appreciate you recognizing their efforts. Customer Relations Manager customerservice@purdygroupusa.com
Thank you Mr. Devani for taking the time to explain the perks found in the Platinum Plan to me. It is exactly what I was looking for to compliment the vehicle I purchased for my wife Sharon. I enjoyed hearing your personal success story and about your love for this country.
Business response:
Thank you for your kind words! We are glad Devani could provide the information you needed about the Platinum Plan and share his story. It’s great to hear the plan is a perfect fit for your wife’s vehicle. Wishing her happy miles! Customer Relations Manager customerservice@purdygroupusa.com
Patrick was very knowledgeable and helpful He went out of his way to comp,etc the purchase
Business response:
Thank you for sharing your experience! We are glad Patrick went above and beyond to assist with your purchase and provided knowledgeable, helpful service. We appreciate your feedback and look forward to helping you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
The service was good, fast, and the people are friendly. Easy to schedule online too.
Business response:
Thank you for your feedback! We are happy to hear the service was quick and friendly, and that scheduling online was convenient for you. We look forward to serving you again soon. Customer Relations Manager customerservice@purdygroupusa.com
The mileage listed online and in the dealership system was incorrect. It was twice as high as what was listed. The deciding factor for driving 45min to this dealership was because of the mileage listed on the vehicle we bought. Otherwise our experience was a good one and we will visit the dealership again when we look for another vehicle. Nate was GREAT
Business response:
Thank you for your honest feedback. We apologize for the discrepancy in the mileage information, and we appreciate you bringing it to our attention. We are glad to hear that Nate provided great service and that your overall experience was positive. We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com
Great service by dedicated staff. Everything checked out well. Got a loaner car without charge while working on my car.
Business response:
Thank you for sharing your experience. We are glad our team provided great service and that the loaner car helped while your vehicle was being worked on. We appreciate your trust and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com