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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This is the only place I will take my car. Tony is wonderful and he always takes great care of his clients.
Business response:
We are glad to hear Tony consistently provides excellent care! It’s great to know you trust us as your go-to destination for car service. Customer Relations Manager customerservice@purdygroupusa.com
Good selection but the whole process took too long. They didn’t fill up the car, only gave us one key and pretty sure they didn’t add the extra window tint that you have to pay extra for because it was new to the lot and we drove out. The salesman was friendly but the trip back and forth to boss to “work a deal” was a pain. Also the extra 500$ for some package we didn’t want or need is ridiculous, not “ being transparent “.
Business response:
We are sorry to hear about the issues you experienced during your visit. Your feedback is important, and we would like the opportunity to discuss your concerns and better understand what happened. Customer Relations Manager customerservice@purdygroupusa.com
Great service team. Manny takes care that you are always in the loop! Clean facility. That's why we always come back!
Business response:
We are glad to hear Manny and the service team keep you informed and take great care of you! It’s wonderful that our clean facility and attentive service keep you coming back. Thank you for the support! Customer Relations Manager customerservice@purdygroupusa.com
Well run and competent outfit. Six Seven Eight Nine Ten Eleven Twelve Thirteen Fourteen Fifteen
Great experience. Russel took excellent care of me. I was up and going in less than an hour. Thanks Russel!!
Business response:
We are glad to hear that Russel provided an excellent service and got you back on the road quickly! Thank you for sharing your experience. Customer Relations Manager customerservice@purdygroupusa.com
Great experience. Ron my service writer is the best. Always takes care of our cars.
Business response:
Thank you for sharing! We are glad Ron has been taking such good care of your vehicles. It’s great to hear your experiences have been smooth and positive. See you next time Customer Relations Manager customerservice@purdygroupusa.com
My part was ordered and came in the next day and was installed by lunch. Bobby Hall is the best. He understood my needs and took care of it immediately
Business response:
Thank you for sharing your experience! We are glad Bobby was able to get your part installed quickly and take care of your needs. We will be sure to pass along your kind words to him. Customer Relations Manager customerservice@purdygroupusa.com
Heather was very helpful and coordinated everything very well. Enjoy working with her again . she is an asset to Toyota dealership.
Business response:
Thank you for your feedback! We are glad Heather could assist you and make everything go smoothly. She is a valued member of our team and will be happy to hear your kind words. Customer Relations Manager customerservice@purdygroupusa.com
No charge when it was this , this, or this, and I had to go elsewhere to get tires to see if that would elevate the problem.