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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service department did a quick job of the oil change and tire rotation. The tech that rotated the tires did not report damage to one of my tires. Fortunately I noticed the damage myself. I sent a picture to my service advisor and asked her to use the pic to help train the tech. Heather Beran is a great advisor and a true professional.
Business response:
Thank you for your feedback. We are glad the oil change and tire rotation were completed promptly. We appreciate you bringing the tire damage to our attention and sharing the photo with your service advisor. This helps us address training needs to improve our service. We are also pleased to hear that Heather provided professional support throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com
I appreciate the thorough service you provide to me each & every time I come in for my maintenance or repairs. God bless the men & women working in your service department!
Business response:
Thank you for your kind words and appreciation. It’s great to hear that you consistently receive thorough service, and we appreciate your support for the service team. They work hard to ensure every visit goes smoothly! Customer Relations Manager customerservice@purdygroupusa.com
So kind and well organized meeting time and quick response to my check up request!
Business response:
Thank you for your feedback. We are glad to hear the meeting was well organized and that you received a quick response. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Easy, on time and well done! This has been a great experience! You won’t be disappointed!
Business response:
Providing efficient and punctual service is a priority. Positive feedback like this reflects well on the team’s efforts. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Up front and no xx when it comes to the vehicles they sell. Happy with my new vehicle and hoping it lasts a long time! Would buy from here again.
Business response:
Thank you for your feedback. We are glad to hear you appreciate the honest approach and are happy with your new vehicle. We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com
Haley McCulley was AWESOME! Extremely knowledgeable, very helpful, professional and patient. My car was fantastic!
Business response:
Thank you for sharing your experience with Haley. It is great to hear she was knowledgeable, helpful, professional, and patient. We are glad you are enjoying your car! Customer Relations Manager customerservice@purdygroupusa.com
My service visit on 12/18/25 went very well. The video showing what was checked on my car was informative.
Business response:
Thank you for the feedback regarding the service visit on 12/18/25. Providing informative videos to keep customers well-informed about their vehicle’s condition is a valued part of the service experience. Customer Relations Manager customerservice@purdygroupusa.com
Always a pleasure to work with Russell. He gives his honest opinion when he is asked a question.
Business response:
Thank you for your kind words. It’s great to hear that Russell provides honest and helpful guidance. We appreciate your continued trust and support. Customer Relations Manager customerservice@purdygroupusa.com
I purchased my second Highlander at BCS Toyota and have continued to use them for service care. I appreciate still having the same reliable service person, Bobby Hall, who is always so efficient and supportive.
Business response:
Thank you for your continued trust in us. We are glad Bobby has been reliable and supportive for both your purchases and service needs. We appreciate your loyalty and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com