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Bud Brown Volkswagen

4.7
  • Car Dealers
  • Olathe, KS

About this business

AutomotiveCar Dealers

Location details

925 N Rawhide, Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.72,039 reviews
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Shannon Floyd's profile image
Shannon Floyd 
recommend  Recommended
3 weeks ago

I bought my used VWJetta in 2014. I’ve only ever taken it to Bud Brown for service. They never overpromise and they’re very good about letting you know what’s going on. I’ve never shown up and had extra things attached to my bill. They have never tried to talk me into unnecessary things and I completely appreciate that. They’ve always been very nice and upfront and as helpful as they could possibly be. 

Business response:

Shannon, thank you for being part of the Bud Brown Volkswagen family for so many years! We're happy our Service Team has been consistently transparent, reliable, and helpful with your Jetta. Drive safe and see you next time! 

Betty Campbell's profile image
Betty Campbell 
recommend  Recommended
a month ago

Tom at Bud Brown was extremely helpful. Our Eos broke down on a Friday late afternoon. We are not from the Kansas City area and so just picked a Dealership randomly. Even tho it was late in the day Tom was extremely helpful in making arrangements for having our car towed to them. We were in town for a family wedding so we were able to go ahead with all the festivities. The repairs were done in a reasonable amount of time and we were very pleased. 

Business response:

Betty, we're so glad Tom could assist you promptly and you could enjoy your family wedding with peace of mind. Thank you for choosing Bud Brown Volkswagen and for sharing your positive feedback! 

Josh Myers's profile image
Josh Myers 
recommend  Recommended
7 months ago

I cannot rave enough about the exceptional service I had with Bud Brown Volkswagen. Buying a 2021 Tiguan with a lifetime powertrain warranty was seriously one of the best decisions we have made. We had some motor issues with the vehicle due to some of the parts being outsourced over the pandemic. They had some faulty heads. After reading some of the horror stories online we became very concerned that maybe we had made a huge mistake. He contacted Bud Brown, and after a few oil consumption tests, Bud Brown came to the conclus... read more

Business response:

Hey Josh! Thank you so much for taking the time to share your experience! We’re thrilled to hear that Tom, Bethany, and the rest of our team were able to provide you with exceptional service and ensure your Tiguan was taken care of properly. We understand how concerning unexpected vehicle issues can be, and we’re glad we could make the repair process smooth and stress-free for you. Your trust in Bud Brown Volkswagen means the world to us, and we truly appreciate your kind words. If you ever need anything in the future, plea... read more

Krissy Isabell Evertson's profile image
Krissy Isabell Evertson 
recommend  Recommended
9 months ago

Gabe was great to work with. He was knowledgeable and very patient. The car buying process went smooth. A very happy customer! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Gabe made your car-buying experience smooth and enjoyable. Your satisfaction means the world to us, and we truly appreciate your business. Enjoy your new ride! 

Mikaela Haendler Pointer's profile image
Mikaela Haendler Pointer 
recommend  Recommended
9 months ago

Steve in service is amazing. Always upfront, honest and helpful. He makes it easy! Have had great experiences at Bud Brown. Service is always great! 

Business response:

Mikaela, we're delighted to hear that Steve and the Bud Brown Volkswagen team have consistently provided you with excellent service. Thanks for sharing your positive experiences! 

Rita Hamel's profile image
Rita Hamel 
recommend  Recommended
10 months ago

Thanks to Bud Brown and Steve for keeping my VW running smoothly! 

Business response:

Rita, it means so much to us to see your review! Thanks from the team at Bud Brown Volkswagen. 

Marsha Miller's profile image
Marsha Miller 
recommend  Recommended
11 months ago

Been going to Bud Brown service department for over 14 years, Steve took care of me and listen to everything that was going on with my car. He promised it would be done at a certain time and it was. Service department is awesome and Steve is great to work with. It’s my third car I have taken to them. Thank you! Marsha 

Business response:

Marsha, thank you for your loyalty and kind words about Steve and our service department at Bud Brown Volkswagen! We're delighted to know that you've had consistently great experiences with us over the years. Looking forward to seeing you again! 

Betty James's profile image
Betty James 
recommend  Recommended
11 months ago

The folks at Bud Brown do a great job keeping my car running smoothly and safely. I didn’t buy my car from them but I use them for service because they do a better job than the place I bought it from. The next car I buy will come from Bud Brown. And until then I’ll keep using them for maintenance. 

Business response:

Betty, we're delighted to hear that our service team at Bud Brown Volkswagen has earned your trust and future business! We look forward to continuing to keep your car in top shape. Thank you for choosing us! 

Nancy Pence's profile image
Nancy Pence 
recommend  Recommended
a year ago

The service department is outstanding! 

Business response:

Nancy, thanks for the awesome review of Bud Brown Volkswagen! 

Frequently asked questions about Bud Brown Volkswagen

How is Bud Brown Volkswagen rated?

Bud Brown Volkswagen has a 4.7 star rating with 2,039 reviews. 

When is Bud Brown Volkswagen open?

Bud Brown Volkswagen is closed now. It will open at 7:00 a.m.