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Bud Brown Volkswagen

4.7
  • Car Dealers
  • Olathe, KS

About this business

AutomotiveCar Dealers

Location details

925 N Rawhide, Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.72,067 reviews
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Ambra Nixon's profile image
Ambra Nixon 
recommend  Recommended
4 years ago

They’re customer service is awesome. I was moving out of state and I called 4 of the vw dealerships and the first 3 told me that they were booked up and couldn’t fit me in. I only needed the service due to a new problem the came up on my car the day before I was driving out of state. Anyway. They were the 4th dealership and they were busy but Kelly told me to come. Bethany greeted me with a smile out of this world. She saw the stress in my eyes and assured I am in good hands. Steve took over and he is awesome sauce. He told ... read more

Business response:

We couldn't have asked for a better review, Ambra! It makes our day to hear that Steve and Bethany went above and beyond to take such amazing care of you and your vehicle, and we'll be sure to let them know how much you appreciated their help. Thank you for trusting Bud Brown Volkswagen with your repair and maintenance needs, and safe travels! 

Michael Knop's profile image
Michael Knop 
recommend  Recommended
4 years ago

Steve Hill is a great service advisor. Car was handled correctly with new rear brakes. Price was exactly what was quote. Steve always does a great job for me on my 2 Volkswagens. 

Courtney Stawarz's profile image
Courtney Stawarz 
recommend  Recommended
4 years ago

I have had amazing service from the service department in the past but this last time was amazing. I turned my car in for what I thought would be an expensive repair and after looking they found it wasn't an issue. they had the chance to be dishonest or charge me for the time I took from their day but instead gave me peace of mind and gained a lifelong customer. 

Business response:

Welcome to the Bud Brown Volkswagen family, Courtney! It makes our day to hear that our service team took such good care of you and your vehicle. We looking forward to serving all your repair and maintenance needs down the road! 

Madyson Morrill's profile image
Madyson Morrill 
recommend  Recommended
4 years ago

I’m a first time car buyer, I I was super nervous. I was turned away from other dealerships because I was a first time buyer and a college student. They went above and beyond to make sure I found a car I loved. I love my new car!! They made me feel very welcomed and not pressured to do anything! I would 100% recommend buying a car from them!! Thanks again, Mike! 

Business response:

Congratulations on your first car purchase, Madyson! We are thrilled that our team took such excellent care of you during the purchase process. Thank you for giving Bud Brown Volkswagen your business and great recommendation! 

Grace Baker's profile image
Grace Baker 
recommend  Recommended
4 years ago

Such great people working here! Max was so helpful in finding the perfect car to me and I had a great experience. 

Business response:

Congratulations on your new car, Grace! It is terrific to hear that Max and the team gave you such a great experience. Thank you for choosing Bud Brown Volkswagen! 

Howard Becker's profile image
Howard Becker 
recommend  Recommended
4 years ago

The Service Department at Bud Brown has been the best service department of any in the KC area. The technicians are excellent and managers are knowledgeable, friendly and when setting up appointments always accommodating. Thank you Bud Brown Service Department and Volkswagen for taking care of our autos. 

Brandie Reid's profile image
Brandie Reid 
recommend  Recommended
4 years ago

Steve in the service department is great to work with. I’ve had to take my car in a couple of times for minor issues and he was always super helpful and friendly. 

Business response:

Thank you for your continued business and your confidence in Steve. We are happy to have you as a returning Bud Brown Volkswagen customer and we look forward to assisting you next time. Drive safely, Brandie! 

Matthew Lockwood's profile image
Matthew Lockwood 
recommend  Recommended
4 years ago

I drive all the way from Lees Summit to Olathe, bypassing other dealerships, to use Bud Brown. That should give you an idea how good they are. 

Business response:

We really appreciate you making the trip to work with us, Matthew! Thank you for your business and your confidence in the Bud Brown Volkswagen team. See you next time! 

Dave Stalling's profile image
Dave Stalling 
recommend  Recommended
4 years ago

Their service is thorough, prompt and detailed. My Toureg has been reliable and I credit much of that to the detailed checks that Bud Brown’s Service group provides. I’m a happy camper with Bud Brown’s Service👍! 

Frequently asked questions about Bud Brown Volkswagen

How is Bud Brown Volkswagen rated?

Bud Brown Volkswagen has a 4.7 star rating with 2,067 reviews. 

When is Bud Brown Volkswagen open?

Bud Brown Volkswagen is closed now. It will open tomorrow at 7:00 a.m.