Cactus Credit

Terri B 

on BBB

5 years ago

This company is nothing but a money hungry business attacking those with bad credit I called here after hearing from my ******* ** ***that this was a good company, they told me that it was $477.00 for sign up and then $59.00 and then it changed from that to $123.00, i was told we would receive letters in the mail ** ****** signed up first and then we decided to cancel it and were told we had to pay the $477.00 and then cancel it, then we were told i had to pay $477.00 in order to cancel my contract even though they haven't d... read more

Joe L 

on BBB

5 years ago

Only got passed the first initial payment of 145.xx and realized I couldn't afford it. Called for cancellation, but they insist on no cancellation. Props for trying to keep my business with payment reschedule and breakdown, but when you make less than 1000 a month, really can't afford it. Probably would have considered starting back up with them once my income was sufficient if the first rep I talked to had offered any real solutions besides "can't cancel" and the manager hadn't made me feel like such garbage for not being a... read more

Brennan G 

on BBB

5 years ago

I decided to inquire about this company so I filled in my info on there website and then waited. I started to receive multiple calls a day from two different numbers in Dawson creek and Fort St. John. Not once did they leave a voice mail just dead air. When I called them back today I was hung up on the first attempt. Called back and spoke with someone who asked very basic information and then proceeded to transfer me to a “ senior manager” by the name of Shawn to speak with me. He was very firm and gave me a sales like pitch... read more

Patrick 

on BBB

5 years ago

I hadn’t heard from them for months I had to cancel as I was no longer working anymore due to illness. No problem. I said they could contact me in the new year. But no contact and my bank account was overdrawn by them without authorization by them. **** ****** They’re creeps. 

S. N. 

on BBB

6 years ago

I do not recommend this company what so ever. I was a member for about 5 months and did not see any changes in my credit report. When I attempted to reach out via phone the employees were no responding. Absolutely DO NOT go with them. I have never dealt with such a disrespectful human being when trying to cancel my account. **** *** ** *** ****** ******* *********** ***** ******* **** ***when I tried to nicely tell them I'd prefer to go with someone else, I got a ignorant response, told I was smart and just insulted for the ... read more

Ally F 

on BBB

6 years ago

Absolutely DO NOT go with them. I have never dealt with such a disrespectful human being when trying to cancel my account. They lie to you saying they're accredited, which they're not, and when I tried to nicely tell them I'd prefer to go with someone else, I got a ignorant response, told I was smart and jusf insulted for the duration of the phone call. When someone calls to cancel, don't try to convince them and say they're a know it all when letting you know the reasons of no longer wanting to be with them. Also, guys, app... read more

Makenzie M 

on BBB

6 years ago

Absoloutely horrible customer service, never answer phone calls, took money out of my account without my authorization. The lady Jackie I talked to in Billing Management was the rudest person I've ever talked to in my life and was completely disrespectful towards me it was unbelieveable. I do not recommend this place at ALL. 

disappointed 

on BBB

6 years ago

They simply do not respond to referrals. I.was really disappointed after reading all the positive reviews. I have asked them to contact me 3x...crickets. 

Nathanael 

on BBB

6 years ago

I had issues on my credit which I was trying to resolve them myself, but I was going nowhere. When I engaged Cactus they managed to remove all the issues.