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6362 Fraser St, Suite 327, Vancouver, BC, V5W 0A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just talk over the with manger and went online search about the review and it’s really I want to cancel my file you know where can I cancel file somebody help me please
They *****my money did absolutely nothing and won't give my money back just * ***** ** *******
** **** * **** **** **** ****** ******* ** ****** *** I think Cactus Credit could really really help us and especially in times of Covid - 19. 1. Cactus Relief should not talk to you only once and they should never ever be allowed to help themselves to payment and any time they want and any amount without communication with the Customer. 2. Cactus Relief should never ******** their customers after one time consultation and after they ***** money out of our accounts they ******** they don t have to give it back. 3. Cactus Rel... read more
Was told they would help with my credit. Your just out ****
I inquired into an add I saw on the internet. not a great idea but times are tough and I wanted to get some relief. After speaking with Alvin the whole process was very rushed to get me to sign an e-signature to agree to pay the 1500 fee. It all sounded great on the surface but i was worried that nothing they agreed to do for me was in the "contract". I regrettably signed without enough thought. Within an hour I decided to re-think and cancel my business with them. There is a 10 day cancelling window. They did call me the ne... read more
This company is a *****OF MONEY AND TIME. They are HORRIBLE at communication. They SAY that they’ll be in contact with you through the whole process of “increasing your credit score” but as soon as you pay, THEY ARE GONE! They NEVER call or email you unless you contact them. Then they “apologize” and say that they’ll be in contact going forward and will submit there “forms” to help increase your score. Guess what? AGAIN, no communication AND my credit score WENT DOWN ** ******. DO NOT USE THIS COMPANY!!!
I am personally horrified by this situation at hand. ********** ***** ** *** ** *** ****** ** * ********* *** * ******** ** **** ********* ** ** ********** i saw there advertisement on an internet site. I called and was called back almost immediately. * **** *** ***** **** ** ***** * ****** * *** ******* ***** ****** ** **** ** * *** ******* **** ** *** *** ** ****** * *** *********** ****** *** ****** The phone interviewer took all my information down and said a office manager would review my file and set an appointment for... read more
Well to start off I was lied to over the phone about many things soon looking at the contract. The agent told me on the phone that they would delete all of my bad items on my credit looking threw the fine print this was a complete lie. Also my contract stated a 1 time fee of 377.00 they took 395.86 so that right there was there breach of contact with me. It is impossible to get anyone on the phone so I'm guessing I will have to sue them to get my money back and close my account with them as they lied to me about the services... read more
They kept calling to collect my money than after I paid i never heard from them again and they never return any of my calls , I would not recommend them to anyone unless you want to lose your money and recieve no service. Horrible company and experience.
Business response:
Hi ******, Thank you for your time on the phone. I am so glad we were able to chat and explain the process in more detail. We are thrilled to be able to continue to work on your file and help you achieve your financial goals. Thank you, Cactus Credit Customer Success Team
Cactus Credit has a 3.6 star rating with 503 reviews.
Cactus Credit is closed now. It will open at 9:00 a.m.