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Cady
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service is terrible. Tried to email them despite taking the email from their website. Email bounces back. Can only chat with a bot who can't help with much. I placed an order 4 days ago which is exactly when the photos were first available to purchase. Now it says there is a 30% discount because the photos will be deleted. I asked for a credit and they said they couldn't. OK fine. Then I had another order where the quality and details were terrible. I sent them a picture and their response was where is the problem? ... read more
The people were nice and helped a lot.
NO. NO. NO and NO. They are such a scammer. Their website has no information about the upfront charge, in this case we paid $214 for whatever it was. After the photo session, they told us that we had to make a $50 deposit to schedule a presentation and the $50 will go toward the photo package that we choose if not they will refund the money. We didn't choose any packages because it was so expressive ($800-$2,000+), they gave us a card and told us to call in to get the $50 back. We called them and they said the $50 is a no... read more
My wife and I purchased the "Elite " package with the understanding that we would get at the very least two free digital images as listed in the benefits for purchasing "Elite. " After hours in a photo sessions and then after being forced to sit through a high pressure sales pitch, my wife asked for the two free digital copies. The pictures were not great, over edited and not what we had hoped at all, so we were not interested in buying a larger package of images. At this point, the sales person advised that we would only ge... read more
By far the best photo shoot experience I’ve had I will 100% come back !!!
They do not tell you what you are getting into when you pay for the photo session. It is expensive to have them take the photos, but they don’t tell you nothing comes with that. It is $1100 to get the photos you already paid them to take. None of this is explained until after the session. Now, I’m stuck either paying the extortion prices, or walking away from my child’s senior picture photo session.
Had a great experience with taking photos. Not with the ordering process. Rep seemed like she didn't want to be there. Didn't introduce yourself. Had to ask her name. Not a good or great experience with selecting my Seniors photos ESPECIALLY with the cost. Actually regret even ordering my child photos because the service wasn't good.
Ok experience
I don't see anything positive about this place except customer service because they need to be on top of all the complaints. The price they charge for every little tiny thing is ludicrous and the work is sub par I could have taken the same pictures and saved hundreds of dollars
Frequently asked questions about Cady
How is Cady rated?
Cady has a 3.4 star rating with 643 reviews.
When is Cady open?
Cady is closed now. It will open tomorrow at 9:00 a.m.