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Caliente Tropics Resort Hotel
- Hospitality
- Palm Springs, CA
About this business
Location details
411 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
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Fair
Ok but ac was a problem. Air conditioner very very loud. Went on and off all night. Location good. Nice pool area.
Disappointing
Nice location. Needs work to be more inviting with more modern updates. Rooms need work Please understand that I used to inspect hotels when I worked in the pest control industry. These are conditions I would have had to note for improvements. Poor air circulation. Room felt damp. Could be from the sink leaking and the carpet was wet. Possible mold issues. Sink had no control for hot and cold water. No vent fan for the shower. Door to the room had major gaps. This made the room cold at night....Thankfully no insects. Mattres... read more
Outdoor ambiance was great, but the room was dirty and dank. The carpets were very stained, the bedding was visibly worn in (top “blanket”/Turkish towel was nearly worn through), and it just had a general dirty feel to the room. Hard flooring would help immensely with the cleanliness of the room. The bartender was extremely slow and my friend ordered a piña colada only to get the drink over ice. She asked why it wasn’t blended and they said there are no blenders after 5pm (this was at 6pm). This wasn’t a huge deal but very s... read more
pay extra and stay at a place that actually cares about its guests horrible place and customer service was awful nothing
Room 224 to be avoided. The bed bugs! We left a week ago Saturday and we have not received the pest control evaluation. I was bitten each day while there. The room had a note saying there were insects getting into the room and I thought that might be the problem. We disinfected everything we brought home. The person at the front desk told us we would get the report and it has been over a week. My guess, they did not call for a pest inspection. No breakfast.
Business response:
Thank you for taking your time in writing a review, we do appreciate your feedback ,However sorry we couldn't get back to you as this is a matter of taking extra steps and requires some time. Please check your email as we have sent you the pest control report with proof of full inspection and absolutely no bed bugs to be found, this is a very serious matter so please note we do take extra precaution.
Disappointing
Fair The bed was really uncomfortable and the shower was not great. There was also a lot of loud noise in the parking lot after midnight that we could hear very well and made it difficult to sleep. The pool area was very nice and it was a pretty cool looking hotel for the price.
Frequently asked questions about Caliente Tropics Resort Hotel
How is Caliente Tropics Resort Hotel rated?
Caliente Tropics Resort Hotel has a 4 star rating with 13,008 reviews.
When is Caliente Tropics Resort Hotel open?
Caliente Tropics Resort Hotel is open now. It is open 24/7.