Camelback Ford

Porky082 

on DealerRater

14 years ago

Let's see, where do I start? My wife and I were looking to get into a larger vehicle for my family of five, and we wanted to trade in her 2003 mazda 6. I had an idea I might have to trade in my 2008 Kia Rio LX(manual), because I had more equity built up in that vehicle than she did in her mazda. I went down there to look at a 07 Mazda 5, and 07 Kia Rio LX(manual) they had on the lot. When I got there about a 1/2 hour later, the Kia was already under contract. So, Jordan, my sales person went looking around for something that... read more

JRein40806 

on DealerRater

14 years ago

This was the absolute worst experience buying a used car that I have ever had. Gabe was my salesman and flat out lied to me. My trade wasn't enough to cover what I owed on my car. I asked Gabe at least 5 times what was going to happen with the difference. He responded each time that the dealership was going to take care of it. We signed our finance papers after spending more than 5 hours in that place. Our 5 year old was with us and was very unruley. None of has had dinner (9:30pm) and we were rushed through the signing proc... read more

rcbasso1989 

on DealerRater

14 years ago

Horrible, I Went in there about 2 weeks ago to look at a 2001 cobra that i saw them advertising online. I called before i went in and they said they still had the car and to come by and look at it. When i got there they started telling me that they couldnt sell the car because it didnt have catalytic converters on it and it wasnt street legal, so they started trying to sell me something completely different that i didnt even want. My girlfriends grandmother has an address in casa grande, so when they found that out they were... read more

subconsciousme 

on DealerRater

14 years ago

I got a good deal on a car, but it isn't the deal that is the icing on the cake really. It's the service... - The purchase was far more drawn out than it needed to be (did it really... really need to be a 9am-4pm drawn out hoopla?) - The sales pitch for the extended warranty in the "signing the papers" office made me wanted to pluck my eyes out with tweezers. - We had a get a car in a color other than our first choice because ordering one in our color choice would have been too hard is the impression I go. - NO ONE seems to ... read more

jettadrvr 

on DealerRater

14 years ago

I have now dealt with this dealership twice. Both times I have been looking at vehicles under 10k. This place comes off as the stereotypical sleazy used car dealership. They are VERY high pressure. When you are there you almost feel like you are being held prisoner until you give them money for a car. The first time I actually purchased a vehicle. I brought the vehicle back to them the day after taking it home because of a terrible noise coming from the rear of the car every time I braked or turned. At first they said that t... read more

otackle71 

on DealerRater

14 years ago

By far the worst experience I have ever had with buying anything. The used salesmen acted like they had no idea what they were doing. They sold me a car with an aftermarket alarm system and did not have the keypad to operate it. Then when I tried to have them get me one, they made it seem like it was this huge deal for them to do it for me, and then they never did. So for the first month, my vehicle's alarm would go off every time I unlocked it, until I went and bought my own keypad. The worst part is the financing though. I... read more

CaEsco 

on DealerRater

14 years ago

On June of 2010 I purchased a 2010 Expedition Ford at Camelback Ford. I traded in a Chevrolet Silverado with the purchase and was told that if I filled out the customer survey that Scott Cocuzza, Manager would fill up my tank and give me free oil changes with a perfect score. Come to find out it took them more than 60 days to pay off my Silverado (trade in) and it hit and affected my credit score. I also gave a 500.00 cash down payment and gave them a 500.00 post dated check, which they proceeded to deposit the next day with... read more

countrytime86 

on DealerRater

14 years ago

my name is devin, i originally visited the dealership in september 2010. at first i dealt with ed savage. at first i didnt think much of him, i didnt dislike him but i could tell he was arrogant from the first moment i met him. he was bragging about his product knowledge and was chewing dip which i thought was very unprofessional. when i told him i was just looking to get prices and information and wasnt ready to buy he all of the sudden changed his attitude towards me and acted like he didnt want to be around me, so he "to'... read more

lionsandwings 

on DealerRater

14 years ago

Watch out for this dealership! They will make a deal and then move on to the next victim, I mean customer. They finally delivered, but I had to call more then 30 times to he dealership to make it happen. They didn't have my truck when promised, and didn't return calls when I called them to find out where my truck was. TOOK THEM 3 WEEKS TO PAY OFF MY TRADE! They didn't deliver on a truck bed as promised. If you get caught in the same problem, go direct to the GM, Brent. While he wasn't overly responsive, he made it happen.