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Camelback Ford

4.1

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Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.17,753 reviews
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fel3311's profile image
12 years ago

I went in to buy a nice used truck. Instead, some headache of a mircle happend that I drove off the lot with 2 vehicles that at the time thought would help out. Then once we went to fiancing that is where most of the sales and dealership people true colors came out. I received the jackel and hyde treatment. I was a first time buyer that got taken advantage of. We test drove a newer 2012 fusion and ended up leaving with a 2010 fusion with tires missing chunks on the side and rims mis-matched. To top it off, we had to fight wi... read more

vvolcan's profile image
12 years ago

Bait & switch and unethical practices of advertising and sales...02/13/2013. date of initial contact with dealership...After visiting the lot (there for oil change) the pricec were too high on the cars that I liked but before I left the salesperson and manager said they could make a deal on a new 2013 Mustang for a slight bit more as my credit was now really good and I would have no problem getting approved. but I said no. The next day the salesperson called me and said there was a $5000 President's Day rebate and that they ... read more

kenperez's profile image
12 years ago

I was sold a lemon. I tried to get the dealership to pay for or reimburse my repairs. I was promised that would happen by Jordan and other staff. After many weeks of getting the run-around, I was finally told that I will not get anything reimbursed. There is still a fault light on. I stalled after driving at 75mph. The car told me to pull over safely. Turns out, My hybrid battery was over heating. I had not driven it more more than 250 miles before that happened. It stalled on the highway in the middle of the night. Good thi... read more

carol.shipman.16's profile image
carol.shipman.16 
12 years ago

You keep sending me surveys. Everyone I fill our says the same thing. Camelback Ford is the worst dealer I have ever had anything to do with. I tell everyone who will listen you guy are terrible and take advantage of single women buying a car. Keep sending me surveys and i will keep filling them out the same way 

seeoh952's profile image
12 years ago

Drove 6 hours to buy "internet special" to find the price was $4000 more than advertised!!! I had called from a dealership in Lordsburg, NM to verify price. Pete said that the only additional charge would be TTL and a $1750 Dealer Package. Dealer in Lordsburg said they couldn't sell the truck at that price. Pete said, "They don't know what we can do." He told me I wouldn't have to qualify for incentives or rebates. Dealer in Lordsburg said I'd have to qualify for every incentive Ford offers to get that price on truck. Got to... read more

cntazz24's profile image
12 years ago

My wife and entered in a contract to purchsae two vehicles. One was a 2013 F-150 the other a 2013 CMAX. We were very clear about have no out of pocket cash, and were assured that this was not an issue. They explained that I had approximately 2900.00 in rebates from extras I had purchased on one of my trade in's. What we didn't realize was that they had applied the 2900.00 to both contracts showing a cash down payment. They procedeed to fund the 2013 F-150 and then contacted us saying we had not made our down payment of the 2... read more

167889's profile image
12 years ago

Jose was great but unfortunately the service technicians apparently take no pride in their work. It has taken 2 visits and work still not completed. 

Tomdri's profile image
12 years ago

I will never buy another Ford and I would definitely buy from this owner of this dealership that owns a few dealerships in the downtown Phoenix area including Showcase Honda which I bought two cars previously. Camelback Ford is the stereotypical "used car dealership" with their sales tactics. Never never never buy a new or used car from these people. 

caneuman's profile image
12 years ago

They lied about the price, and had to give us original quote (which they said they never gave us) when I brought in the paper that the used car mgr had written on. They advised the car had been serviced,everything checked out, car was cleaned and tires all replaced. When we got the car, within 1 week had to replace the brakes in the front. Within 6 weeks had to replace 2 fron tires--both worn on the part of the tire that faces inside, so it was not really visible easily. The back seat and rugs had not been cleaned, so I had ... read more

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 7,753 reviews. 

When is Camelback Ford open?

Camelback Ford is open now. It will close at 6:00 p.m.