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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I got a good deal on a car, but it isn't the deal that is the icing on the cake really. It's the service... - The purchase was far more drawn out than it needed to be (did it really... really need to be a 9am-4pm drawn out hoopla?) - The sales pitch for the extended warranty in the "signing the papers" office made me wanted to pluck my eyes out with tweezers. - We had a get a car in a color other than our first choice because ordering one in our color choice would have been too hard is the impression I go. - NO ONE seems to ... read more
I have now dealt with this dealership twice. Both times I have been looking at vehicles under 10k. This place comes off as the stereotypical sleazy used car dealership. They are VERY high pressure. When you are there you almost feel like you are being held prisoner until you give them money for a car. The first time I actually purchased a vehicle. I brought the vehicle back to them the day after taking it home because of a terrible noise coming from the rear of the car every time I braked or turned. At first they said that t... read more
By far the worst experience I have ever had with buying anything. The used salesmen acted like they had no idea what they were doing. They sold me a car with an aftermarket alarm system and did not have the keypad to operate it. Then when I tried to have them get me one, they made it seem like it was this huge deal for them to do it for me, and then they never did. So for the first month, my vehicle's alarm would go off every time I unlocked it, until I went and bought my own keypad. The worst part is the financing though. I... read more
On June of 2010 I purchased a 2010 Expedition Ford at Camelback Ford. I traded in a Chevrolet Silverado with the purchase and was told that if I filled out the customer survey that Scott Cocuzza, Manager would fill up my tank and give me free oil changes with a perfect score. Come to find out it took them more than 60 days to pay off my Silverado (trade in) and it hit and affected my credit score. I also gave a 500.00 cash down payment and gave them a 500.00 post dated check, which they proceeded to deposit the next day with... read more
my name is devin, i originally visited the dealership in september 2010. at first i dealt with ed savage. at first i didnt think much of him, i didnt dislike him but i could tell he was arrogant from the first moment i met him. he was bragging about his product knowledge and was chewing dip which i thought was very unprofessional. when i told him i was just looking to get prices and information and wasnt ready to buy he all of the sudden changed his attitude towards me and acted like he didnt want to be around me, so he "to'... read more
Watch out for this dealership! They will make a deal and then move on to the next victim, I mean customer. They finally delivered, but I had to call more then 30 times to he dealership to make it happen. They didn't have my truck when promised, and didn't return calls when I called them to find out where my truck was. TOOK THEM 3 WEEKS TO PAY OFF MY TRADE! They didn't deliver on a truck bed as promised. If you get caught in the same problem, go direct to the GM, Brent. While he wasn't overly responsive, he made it happen.
I was lured in by an ad in Sunday paper. It said looking to get rid of 2010 F-150 to make room for 2011. It was priced at $23,000. Was told only for a few that were in stock, no problem wanting a new truck anyways so, The salesman took me around and he was fantastic and friendly and honest sense I got from him. Kelley Stephens was my salesperson. It all went down hill from there as far as the financing part. I don't exspect the best in finsancing because of creditability issues, but my 4 fords, I have paid off or keep regula... read more
I am quite displeased with my Financing experience at Camelback. I was pre-approved thru my credit union and allowed the dealership to buy down the rate. 3 days before my payment was due I called the dealer and advised them that I have not received a statement, I was told they would look into in and call me back..."crickets" - never received the phone call. I re engaged 1 week after the payment due date, left a message with Finance and, again, no call back. I caught the name of the bank they were hoping to get me financed wi... read more
I specified a particular car I wanted and e-mailed it to three Ford Dealers. The best price quote came back from Camelback Ford so I made an appointment, When i got to the dealership I was told that they didn't have the car I wanted in stock but they had found one in Sacramento and I could sign a contract for that one. The price they came up with was $3,000 more than had been quoted. After a lot of negotiating, the price was brought down to a couple of hundred dollars more than the original quote. I agreed to that price on S... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,575 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.