Camelback Ford's cover image

This profile has been claimed by the business owner or representative.

Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,575 reviews
Select a rating
carol.shipman.16's profile image
carol.shipman.16 
13 years ago

You keep sending me surveys. Everyone I fill our says the same thing. Camelback Ford is the worst dealer I have ever had anything to do with. I tell everyone who will listen you guy are terrible and take advantage of single women buying a car. Keep sending me surveys and i will keep filling them out the same way 

seeoh952's profile image
seeoh952 
13 years ago

Drove 6 hours to buy "internet special" to find the price was $4000 more than advertised!!! I had called from a dealership in Lordsburg, NM to verify price. Pete said that the only additional charge would be TTL and a $1750 Dealer Package. Dealer in Lordsburg said they couldn't sell the truck at that price. Pete said, "They don't know what we can do." He told me I wouldn't have to qualify for incentives or rebates. Dealer in Lordsburg said I'd have to qualify for every incentive Ford offers to get that price on truck. Got to... read more

cntazz24's profile image
cntazz24 
13 years ago

My wife and entered in a contract to purchsae two vehicles. One was a 2013 F-150 the other a 2013 CMAX. We were very clear about have no out of pocket cash, and were assured that this was not an issue. They explained that I had approximately 2900.00 in rebates from extras I had purchased on one of my trade in's. What we didn't realize was that they had applied the 2900.00 to both contracts showing a cash down payment. They procedeed to fund the 2013 F-150 and then contacted us saying we had not made our down payment of the 2... read more

167889's profile image
167889 
13 years ago

Jose was great but unfortunately the service technicians apparently take no pride in their work. It has taken 2 visits and work still not completed. 

Tomdri's profile image
Tomdri 
13 years ago

I will never buy another Ford and I would definitely buy from this owner of this dealership that owns a few dealerships in the downtown Phoenix area including Showcase Honda which I bought two cars previously. Camelback Ford is the stereotypical "used car dealership" with their sales tactics. Never never never buy a new or used car from these people. 

caneuman's profile image
caneuman 
13 years ago

They lied about the price, and had to give us original quote (which they said they never gave us) when I brought in the paper that the used car mgr had written on. They advised the car had been serviced,everything checked out, car was cleaned and tires all replaced. When we got the car, within 1 week had to replace the brakes in the front. Within 6 weeks had to replace 2 fron tires--both worn on the part of the tire that faces inside, so it was not really visible easily. The back seat and rugs had not been cleaned, so I had ... read more

lovingsinglemom's profile image
lovingsinglemom 
13 years ago

Do not EVER purchase a vehicle from this dealer. I paid with a cashier check in full for a vehicle September 1,2012. I was told after fluids were replaced I could pick up the car which would be no later than September 5th. As of October 5,2012. I still don't have the car, no one supposedly knows where the car is and the GM is refusing to give me my money back. Theft by deception...I do think so. These people have the nerve to tell me if I bring them more money they will find another car for me! Trying to screw over a single ... read more

AndrewKClarkson's profile image
AndrewKClarkson 
13 years ago

Here is my horrible experience with this dealership that lacks professionalism: I recently inquired on an internet sales ad for a car being sold by Camelback Ford. I spoke to the "Internet Sales Manager", Matthew Wykoff. I had a great conversation with Matt. I told him about the car that was of interest to me. We also talked about my car that I wanted to trade-in. He gave me the trade-in value of my car over the phone. I then set an appointment to meet with him. Once arriving at the dealership, I let the staff know that I wa... read more

biggins642's profile image
biggins642 
13 years ago

Worst. Dealership. Ever. Do not trust a word they say. On their website and over the phone the stated the vehicle was new - then when we got to the dealership we found out the vehicle had 8000 miles! Hardly a new vehicle. They wanted to go over paperwork before showing us the vehicle, and now I know why. It had been in an accident! You could see the damage while approaching the vehicle. And the "manager" first claimed that there was no damage and then would not agree that it was in an accident. Oh I'm sorry you don't think i... read more

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,575 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open at 8:00 a.m.