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Camelback Hyundai
- Car Dealers
- Phoenix, AZ
About this business
Location details
1500 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I just came in and a girl told me I'd be helped in while she checked me in. A guy came out and briefly said his name and just took photos of the car and said they'll message me with update, that was actually the entire interaction. I got the email and confirmed my services, came back paid and he turned on my car for me. I was annoyed that there was a service date he wanted to change in the back-end and changed the sticker when handing off to me; I thought this was something that should have been done prior to my pickup. Over... read more
Business response:
We appreciate you taking the time to share feedback regarding your recent service visit and the check-in process. Our team understands the importance of clear communication and providing customers with a more informative and structured walkthrough of recommended services and vehicle status updates. Feedback regarding interaction quality and process timing is valuable and will be reviewed internally as we continue evaluating the customer experience. Please reach out to Adam Altvater, our Service Director, at 480-863-9568 so w... read more
No pressure, well informed about the vehicles we were looking at and very friendly customer service was above and beyond
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced such exceptional service during your visit. It means so much to know that our team provided you with knowledgeable guidance about the vehicles without any sales pressure, and that you felt genuinely welcomed throughout the process. Your recognition of our commitment to going above and beyond with customer service truly makes our day. We appreciate you taking the time to share your positive experience with Camelback Hyundai, and we look forwar... read more
Always friendly and professional. Great communication! Service is fast and I appreciate how much is explained when recommendations are given.
Business response:
We are privileged to hear about your positive experience with our team. Your appreciation for the friendly and professional approach means so much to us. It's wonderful to know that our communication style resonated with you and that we were able to provide quick service while taking the time to thoroughly explain our recommendations. We understand how valuable clear explanations are when making decisions about your vehicle, and we're delighted that this made a difference in your experience. Thank you for taking the time to ... read more
They did the job I asked. They did the job and I am satisfied. Excellent!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team completed the work you requested and that you're satisfied with the results. Your satisfaction means everything to us at Camelback Hyundai, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know we met your expectations and delivered excellent service. We look forward to serving you again in the future!
Super clean, and smelling so fresh, the environment of the dealership is great also all the reps there was super helpful and willing to get you in a vehicle, they are so determined and highly motivated
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you found our facility so clean and fresh, and that the atmosphere made such a positive impression on you. It means the world to us that our team members were able to provide you with such helpful and dedicated service. We take great pride in having motivated representatives who are genuinely committed to helping customers find the right vehicle for their needs. Your experience reflects exactly what we strive to deliver every day at Camelback Hyundai, and w... read more
I always get good service when I come into Camelback Hyundia. But, Ricky is my go to person that makes my time there hassel free. For the last 6 years Ricky has always been professional and willing to help in any way he can.
Business response:
Thank you for your review. We truly value hearing about the consistently positive experiences you have had with our team over the years. It means so much to know that you receive excellent service during each visit to Camelback Hyundai. We are fortunate to have dedicated team members who focus on making every customer's experience smooth and stress-free. Your loyalty over the past six years demonstrates the kind of lasting relationships we strive to build with every customer. We appreciate you taking the time to share your f... read more
Great It was a very good experience on that day Thanks for the time today
Business response:
We sincerely value your wonderful feedback about your experience with us. It's heartwarming to hear that your visit went so well and that you felt your time was well spent. Your positive comments about the quality of service you received truly mean a lot to our team. We appreciate you taking the time to share your thoughts, and we look forward to continuing to provide you with excellent experiences at Camelback Hyundai.
Very professional very kind very attentive to my needs. I would recommend Camelback Hyundai as a place to go have your car serviced
Business response:
Thank you for your review! We're truly delighted to hear about your positive experience with our team. Your feedback about the professional and attentive service you received means so much to us. It's wonderful to know that our staff took the time to understand and address your specific needs during your visit. We deeply appreciate your recommendation of Camelback Hyundai for automotive service, and we look forward to continuing to provide you with the same level of care and attention in the future.
Employee was very helpful with getting service complete. She was a hard worker and jumped through hoops to ensure the best service possible.
Business response:
We sincerely value your feedback about the exceptional service you received. It's wonderful to hear that our team member went above and beyond to ensure you had the best experience possible. Her dedication to providing thorough assistance and working diligently to meet your needs reflects the commitment we strive for at Camelback Hyundai. Your recognition of her hard work and the extra effort she put in means a great deal to us. We appreciate you taking the time to share your positive experience.
Frequently asked questions about Camelback Hyundai
How is Camelback Hyundai rated?
Camelback Hyundai has a 4.1 star rating with 4,495 reviews.
When is Camelback Hyundai open?
Camelback Hyundai is open now. It will close at 8:00 p.m.