Camelback Hyundai's cover image

This profile has been claimed by the business owner or representative.

Camelback Hyundai

4.1

About this business

Location details

1500 E Camelback Rd., Phoenix, AZ, 85014, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.14,461 reviews
Select a rating
Sherylynn's profile image
Sherylynn 
9 years ago

Not good Well bought my car last year. Had to take 3 hour drive to drive home went to use rear wipers. Guess what brand new car didn't have wipers Scratched my rear window awful. Did they replace no. Just checked my registration they charged me for vehicle sales tax. Veterans don't get charged that. Called their office today. Lady seemed lost on that. Never again will I buy there 

Business response:

Sherylynn, We are so sorry to hear about your recent experience! It is always our goal to provide the highest quality service and ensure that everything is correct when our customers drive off our lot. Customer satisfaction is very important to us and we would like the opportunity to speak with you so we can address your situation. At your convenience please contact General Manager, Justin Settle at (602) 235-0684. 

darkclaw007's profile image
darkclaw007 
9 years ago

Not the worst sales experience, but not top notch either. I came in knowing what I wanted, I had already completed my research and visited a few dealerships prior. This one happened to lie to my face the least (I think) and was the most up front about pricing that I dealt with. However, I had to say no to the warranty at least 20 times before they finally gave up. My trade was way undervalued so even though the car seemed like a good deal, it probably was not so great. The worst part? My car was damaged, and I have been tryi... read more

mkbiv's profile image
mkbiv 
9 years ago

Would not recommend Not only was the customer service poor to begin with, but the financial department is also awful. It takes days to get a hold of anyone. I left messages, and I never received any contact back. 

ZackNBarb's profile image
ZackNBarb 
9 years ago

They are lairs They had a car marked at $19,297 on the web. So we called to inform them we were coming to buy the vehicle and when we got there the price jumped to $27,363 before $1000 discount. It is still marked $19,297 on two or three websites. When we asked why the price increased the owner at the dealer told us "We can change price when we want" and they changed it an hour and half before we walked in. We even screen shot the price from the web and showed them. They still would not honor their own mistake. We even drove... read more

dealerrater's profile image
dealerrater 
9 years ago

xxxx on Earth is Hyundai Camelback Camelback Hyundai will cause you a burden that is not worth the suffering to your credit, wallet, and your soul. They are negligent and unethical. 

Sergio 08's profile image
Sergio 08 
9 years ago

Muy mala experiencia Si se pudiera no darle ninguna estrella no le pusiera ninguna en julio y hice un cambio de mi carro que tenía en arrendamiento nomas me faltaban 3 meses para pagarlo vine y le deje mi carro y hágarre 2 en arrendamiento y me dijeron que no me preocupará de nada ellos se iban a hacer cargo de los pagos y de la millas pues nomas hicieron los pagos de los meses que deviamos y de las millas ahorita estamos en enero y no se han pagado esas millas ya nos mandaron a colección y ellos no nos quieren pagar las mil... read more

Grub's profile image
Grub 
9 years ago

Bait and switch Used Jeep listed and shown on internet at one price, but when full price offer was made they came back at an additional 5000 because the Jeep with new tires and lift installed wasn't included in the price. The listed Jeep was not available or possible to purchase at the posted intranet pricing. 

rsrockey's profile image
rsrockey 
9 years ago

Horrible experience horrible customer service My experience would take far to much to explain here. Suffice to say, I overpaid for my car, took a crappy deal because I was essentially held hostage because they wouldn't let me take my old car or leave until they put a "deal" together. Was so frustrated after almost 8 hours that I took a bad deal just to get out of the building. Because of financing, I had to come back to pick it up a few days later They called and said it was ready and when I got there the following day they ... read more

Frequently asked questions about Camelback Hyundai

How is Camelback Hyundai rated?

Camelback Hyundai has a 4.1 star rating with 4,461 reviews. 

When is Camelback Hyundai open?

Camelback Hyundai is open now. It will close at 9:00 p.m.