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If you're looking for new cars and SUVs for sale in Phoenix, you'll find a full stock at Camelback Subaru. Additionally, customers can take advantage of our knowledgeable Subaru car repair technicians and a fully stocked inventory of Subaru auto parts. Visit our Phoenix Subaru dealership soon to explore our collection of new and used cars or to use our auto repair shop. We look forward to serving you!
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Vehicle was scheduled for regular maintenance. The engine was filthy, didn't even look like it was touched. Also found air inlet was missing all bolts necessary to secure it in place. Had to take vehicle back to service center for fix and explanation of why engine left untouched.
False information was presented to me about what was actually going on with my vehicle. I also had an oil change at this dealership 1.5 months prior, which most likely did not occur since I was not told at this time my vehicle was leaking oil and there was never any oil underneath my car, yet now I have an oil leak (which I did not as I took it to another shop), but it was magically "missed" during my oil change at VW Camelback dealership. I requested a check engine light diagnostic and was told nothing was wrong with my veh... read more
After buying a CPO outback I sent my girlfriend in to see the service department because the AC was malfunctioning. She drove an hour and a half just to have the service tech sit with her for less than a minute in the car and tell her that the vent wasn't blowing air because of "physics" and that it was fine and proceeded to tell her to leave. The entire dealership has been dismissive since the moment we bought the car and all we want is preexisting problems fixed.
Did what they could to get money, out of my wallet. Not what I asked them to do, just what they could do for $1000. Won't be back
Their technicians are novice. Each time have left with problems I would not recommend camelback Volkswagen ! And I will never go back They lost my Trust and my business. The last visit was the final straw The front desk guys are nice but the service technicians do not belong in a dealership. Poor quality overall and so not know what they are doing. Someone needs to look into their service department.
The people there dont even know how to do an oil change. They left a loose drain bolt and it was leaking oil. When i took it back for them to fix it they didn't even clean the oil that had spilled underneath the car. Do not trust them.
Brought my Atlas in for a oil change car running perfectly fine before I came in and 30 minutes after I leave the EPC light comes on.. call and 4 messages 2 with the service guy Randy and 2 with the service manager.. Never received a call back from Randy and the service finally called back a week later.. Highly disappointed with Camelback Volkswagen.. I found it very peculiar that while there getting the oil change the not even 10 minutes in a sale person call's talking about trading my car in. And this is not the first time... read more
I will never get another vehicle from there, rude and disrespectful
The Passat was under warranty, the turbo was broken, they said that the warranty covers a new turbo. The Passat sat for 6 months and was waiting for its turbo, but they never brought it. I collected my Passat and took it to a mechanic, bought a turbo and finished the story. That VW Service is the worst service in my life, avoid it if you can . . .
Camelback Subaru has a 4.3 star rating with 4,813 reviews.
Camelback Subaru is open now. It will close at 8:00 p.m.