Camelback Toyota

R8ret1 

on DealerRater

15 years ago

On December 28th we applied online for a vehicle, we were told by Cory that the credit scores were good, he would submit app to bank for $22,000, on Dec 29th the app came back approved but we had a trade in. On Dec 29th I was told to clarify an issue with the vehicle we were trading in, and I did. After proof of the clarification was faxed in I never heard back from Cry, turns out he left early and wouldn't be back until after the holiday, I spoke to michael Lopez who was nice enough to call Cory and figure things out. Micha... read more

tempeguy19 

on DealerRater

15 years ago

When i bought my car through them i had a really hard time, they never called me like they said they were going to, i always had to call them. It took me three trips to get things fixed that were supposed to be. Finally when i bought my car, i thought the suspension was a little rough, made a comment about it, a year later I noticed the tires getting worn so i took it into the place i get it serviced, also decided to get the struts checked and they are really bad. Parts are broken in them, it rides like it did when i bought ... read more

Aznchanter 

on DealerRater

15 years ago

I would like to describe to you the worse car buying I would like to describe to you the worse car buying experience I have ever had. On sunday, 10/11/2009, I called Camelback Toyota's Fleet Sales Department and spoke to Dennis, a Fleet Sales Manager. I described to Dennis the Model of vehicle I was searching for and he informed me that there were two vehicles on the lot that matched my description. After neogotiating price I told Dennis that I would be at the dealership within 3 hours; since I was coming from Tucson, AZ and... read more

Ell 

on DealerRater

15 years ago

We saw an add for a 2007 Honda Civic that was a great deal. When we saw the car, there were lots of dents on the side that was not shown in the pictured add. The carfax report on it came back clean and the sales people said they would do their best to fix the dents should we bye the car. We bought the car and they said they would gas it up for us and replace the wiper blades before we left. When we came out from signing all of the papers, the salesmen we were dealing with were gone and the car had the same unsafe wiper blade... read more

pakwan 

on DealerRater

16 years ago

Try to buy a Sienna thru' the Internet Sale Department. Initial email was fast, and got a selling price quote of a 2010 Sienna, which is slightly more that other dealers, but other dealers did not have any in stock. I emailed back and asked for Out The Door (OTD) cost but did not an reply. I called next day, and found out the "selling" price did not include the dealer add-on (paint sealant, tinted windows, pin-strip, tire lock, etc), and was told every car has this, and cannot be removed. So I asked how much is this "extra" ... read more

kene 

on DealerRater

16 years ago

Every time I take my car into this dealership for service, they try to sell my services that I do not need. One time it is an allignment and next time mysteriously I no longer need an alligment. Next two times it is fuel injection cleaning at 25,000 miles and 30,000 Although they are very convenient to work, I will never go there again. I just do not trust them. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx... read more

AZRanger 

on DealerRater

16 years ago

My spouse and I went to the dealer to test drive two cars. One was the Rav4 and the other the FJ. We were promptly greeted by the salesman who was polite and accommodating. We told him we were not buying today and were only here to look. When we went for our test drives, most of the questions we asked were not answered. He was more interested in having us "punch" the gas, and tell us personal information about himself. There was no proactive interaction during the drive. When we went to test drive a Subaru at Power, it was c... read more

christinew 

on DealerRater

16 years ago

I finally found the car I've been searching for for a LONG time and with this price! I was overjoyed. I e-mailed Camelback Toyota right away to inquire if this Saturn SW2 was still available and I was told it was - Spoke with Lee Sandra all week and we made arrangements to meet and to buy this car. I filled out the credit application and from what she had told me everything was good to go. My spouse and I were there bright and early on the Sunday we agreed to meet Lee Sandra. Filled out more paperwork, answered all her quest... read more

ozbyoz 

on DealerRater

17 years ago

No class what so ever!!! They people I dealt with were high pressure, unprofessional, no customer service skills at all, I don't Understand they have the highest number of reviews of all the dealers in town and yet why THEY are STILL IN BUSINESS is beyond me!!!! next time I will take my business somewhere else. First I got in and no one helps you out, then this guy comes up to me( he doesn’t look more than 23) and with out introducing him self to me asks me why I am here, and then he just walks to his desk without saying a t... read more