Camelback Toyota

Amandajr47 

on DealerRater

11 years ago

Horrible service I will never again go to camelback toyota . I was beyond upset with service provided. inget my truck fixed and was given the run around 

mousy327 

on DealerRater

11 years ago

I purchased a new RAV 4 on 2/17/14. During the sale everyone was very friendly and I heard the phrase " we appreciate your business..we pride ourselves on customer service after the sale". I have been trying to speak with the general manager for nearly a week now to no avail about an issue I have with the sale. After 4 phone messages and a fax...Kim McKay and Ross Erler finally called me. I wanted to speak with Mr. O'Malley but he has yet to respond to what is now 2 faxes. My issue is that during the sales process there was ... read more

ajpasqual 

on DealerRater

11 years ago

Purchased and subsequently returned a Toyota Tacoma to this dealership. The staff requested to renegotiate the terms of the sale approximately four weeks after the initial purchase based on the counteroffer from the lender. This opened the door to renegotiate the entire deal since the original deal was null. However, the staff held firm on the stance that the deal would be negotiated on their own terms without disclosing the lender's counteroffer. I attempted for one week by phone and email to obtain all the information to m... read more

danielito2008 

on DealerRater

11 years ago

When I went to Toyota Camelback, I committed a big mistake. I was to naive and I didn't do any research. As a women, the sales team took advantage of me, I'm a single mom and the deal I got was a rip off!! The car I bought is a used 2011 corolla with 35,000 and I paid 21,037 When I check the real price, I couldn't believe it! the real value of that car is 11,000, one coworker got a Toyota corolla 2013 for 19,000 and with 0 miles, He is a guy and He shop around before. It is really sad that they take advantage of people like ... read more

valgal0823 

on DealerRater

12 years ago

The experience was atrocious. We came to test-drive and maybe purchase a certified pre owned vehicle and the pressure to "sign and drive" was repulsive. How is a dealership going to try to sell us a vehicle for $32,000 and out the door $40,000? Hmmm, I know there are sales tax, license and doc fees but that shouldn't equate to $8,000 on the bottom line. I saw the document and they quoted us an average interest rate of 11%+. They alleged the interest rate to be "average". They never asked us about our credit rating. They said... read more

Jennifer Angela Bucci 

on DealerRater

12 years ago

Our experience with Camelback Toyota over the past 3 days has been nothing short of HORRIBLE. My fiancé and I, along with our 8 month old daughter, were in a head on collision on Friday. Our Toyota Camry is beyond totaled. We are alive, but beat up and bruised. The last thing we wanted to do was go car shipping, but obviously didn't have an option. We went to Camelback Toyota and ended up with a salesman named Ike. I couldn't have been clearer on EXACTLY what we wanted. We know our credit, our down payment, our interest rate... read more

Ouireal 

on DealerRater

12 years ago

Went in first oil change/check low tire pressure light was on had the toy/4runner 2012 for just about a year. I don't drive it much the Mileage was 2,203 miles was told a nail was in tire and would cost me more than 200 for 1 tire. This is the main thing I hate about dealerships when they see a woman walk in automatically she's dumb. 2200 miles on a truck tire and 1 nail and I need to replace the tire. To make it even worse they put my Spare on the truck, said it was to keep me safe and then cleaned the truck up and let me l... read more

cpedersen80 

on DealerRater

13 years ago

Yikes!! That's how I feel about this place! It was ok until the negotiation began. My sales person was very dead set on his own terms and price. When I made an offer of my own he seemed to get angry. After some negotiating we had nearly reached a final price that my sales person was ready to have my sign papers on. I made one last offer on a price I felt comfortable with (which was not some low ball offer- it was $500 less than the price he was ready to have my sign on.) So he got up and walked over to the sales desk (which ... read more

robtester 

on DealerRater

13 years ago

Everything was smooth except F&I. Too much time trying to get me to buy add on protections from extended warranties to maintenance. If I was the GM of the dealership I would reduce the high pressure F&I sales tactics. At one point I almost called off the entire deal just because I could only say "No" so many times.