This profile has been claimed by the business owner or representative.
Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Not truthful I purchased a used car from this dealership. All they care about it getting the sale! They will say anything to get the sale! If one person does not work, they shift to another. I did purchase a car from them in spite of the riffraff. The very worst part of the deal was when I got to the financing department. I had a lengthy conversation with the person who worked with me about how I did not want my credit ran more than once. He understood and promised that this would not happen. In fact he put it in writing! So... read more
Warrenty Recall notice and no one cares! I received a warranty recall from Toyota for my 2005 Tacoma rear suspension. I took my truck into Camelback Toyota on May 9, 2016 and my Service Advisor, David Marentes, informed me that they would have to replace the rear leaf springs and the replacement parts were ordered and would be there in 10 days. I called eleven days later, May 20, 2016 to check on the status of my service and left a message for my service advisor to call me and back. He never has!!!!! It has now been 30 days ... read more
Deny the offer that THEY made If I can give them 0 star, I would, to the boss of Spencer, the salesperson, who I think his name is John that denied the offer that he made. In the beginning, I also made an offer of paying $395 a month for 60 months with $0 down payment and 0% interest. I told Spencer when he changed his mind, to call me back (previously, they offered me somewhere about $420 a month which I would not take for such an expensive price). Today, Wednesday, May 25, 2016. Spencer called me back, saying that since Me... read more
Couldn't diagnose a bad battery I took my vehicle which is under warranty to this dealership because it required a jump start. They spent 2 minutes looking at the vehicle and blamed us for the battery being dead and said it was fine. The next day my wife and 3 kids were stranded in 100 plus degree heat because the battery was dead again. I called the service department and they told me it would be 2-3 days till they could replace the battery (are you kidding me a battery take 5 minutes). Needless to say this service departme... read more
10K Mile service visit Excellent service team! I purchased my Tundra at Camelback. It's been a very positive experience and this dealership demonstrates professionalism and excellent customer support in sales and service. I have lived all over the country always having owned Toyota's and it gives me great peace of mind to know that I have found a dealership that takes great care of my vehicle.
Worst experience ever. DO NOT DO BUSINESS HERE.. I was in the market for a new Highlander after driving one for 11.5 yrs and making the mistake of trading “up” to an Acura MDX. Decided that I wanted to go back to the Highlander. The first sales person I worked with, starting a couple of months ago was very pleasant and not pushy. When I decided that I was going to go thru with the purchase and after research and visiting/test driving Highlanders at pretty much every other dealer ship in the valley I call the sales person and... read more
Poor service and bad workmanship I arrived for my appointment a little early today and service advisor Carl Litner said it would take 2 hours for the recall work and the oil change I'd scheduled for my Tundra. I asked him to call me when finished. At 2 hrs and 15 min I went looking for Carl to see how much more time would be needed but he was nowhere to be found. As I look around for him I see my truck finished and parked out front for who knows how long. I ask another service rep to help me find Carl and he looks me up and ... read more
Overall Disappointment Kim McKay was defensive. John O'malley was very unhelpful. and Ross Ehler had not interest in helping with the issue at hand with the contract. July 9, 2014 at 5:00pm my meeting with John O'malley and his attorney. The one thing I will always remember about this dealership is when John O'malley asked me what I wanted. I told him that I wanted out of the deal because of the issues with the contract not being done correctly, the email sent to my personal email by Chris Mill thanking me for the awesome su... read more
Scion iQ Buyer Selected a pre-owned Scion iQ at Camelback Toyota Scion. Sales people were friendly and not pushy. However, during the paperwork they switched the Buyers Guide on us. The Buyers Guide identifies either an Implied Warranty or Full/Limited Warranty. The Guide (printed by the dealer) in the vehicle was clearly marked in the Full/Limited box. It stated, “the dealer will pay 100% of the labor and 100% of the parts during the warranty period.” The sales people and Internet Sales Manager refused to honor the original... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,935 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 8:00 p.m.