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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They would rather forfeit a sale than let up on tactics I started working with Barry Fox, as part of the Costco Auto Program, and said I was a Gen X'er with a Millennial sensibility; meaning, I wanted email only, to have it be as straight-forward and easy as possible. I received two phone calls in the same day, multiple emails, and a video about the salesman. I was looking to buy a car, not a new friend or a date! The next day, after I'd indicated that I would be interested in a test drive, but was not certain if I could mak... read more
These clowns are frauds. Stay away!!!!! Do jot attempt to buy a car here they switch documents they sont atick by their word their customer service is horrible. How much u wanna bet every customer gets ripped off so the nice little arrogant ring of corruption they have going on gets paid lots. Hmmmm I'm requesting an audit as a matter of fact!!! They wrecked my vehicle tried to lie and say they didnt when it was there for service I had to take it back 3 times and they had it 3 weeks and disnt fix ilthwir mistake. They threat... read more
Bad experience I was trying to buy a Tundra from Camelback Toyota. After they sold the tundra that was approved for me from TFS, they said they don’t have nothing to offer me. I had to go to another dealer “RightToyjta”, I bought my tundra from that dealer, fast and easy. But Camelback refuse to gave me a good and polite sales service. Thanks to dealer like Camelback, other dealer growing up faster. Camelback Toyota was playing the game with the price and with my deal .
Meh... Could've been better My Salesperson: Was just there today (10/8/17) - Feisal was great! - very patient, friendly, and low pressure! As soon as I decide which of the 3 cars (I Drove 3) to purchase I will be going back to Feisal!! The past 3 months I have done tons of research and test driving and hoped that once I drove those cars there would be a delineating factor making a purchase decision easy - it wasn't. All 3 vehicles were great - especially the Rav 4 and Highlander! I told Feisal I needed to weigh the pros/cons... read more
Oil change They have you set an appointment for what purpose I'm not sure. I set my oil change for 730am find a bay full of cars. No problem I figure I have an appointment. Wrong!!!! Service guy say they have to set an appointment every 15 minutes. Really? Then why do that to your customers. If you can't serve your customers using your appointment schedule, then why have it. Just say first come first serve and be done with it. Wish I had a another Toyota dealer close to me home . Ok revised, it's funny how alittle compliment... read more
Camelback Toyota does not use genuine Toyota parts I was shocked to find this dealer does not install genuine Toyota parts and also uses third-party vendors (AZ Sun Tops in my case) to perform work. Buyer beware- when the parts, which are not covered by Toyota fail the dealership does not warranty or perform the repair. You are then left dealing with the third-party vendor yourself. Kim McKay was confrontational, bullying and very unethical when I asked to have my issue addressed and Ross Ehler will not accept my calls. I ha... read more
CERTIFYING A VEHICLE WITH PROBLEMS AND NOT FIXING IT!!!! DO NOT BUY FROM CAMELBACK TOYOTA!!!Bought a certified lifted truck took it home and noticed it had suspension problems.Took it back and they told me it was because of the lift they couldn't do anything for me.How can you certify a vehicle with problems and not fix it!!!
Bait and switch!!!!!! These guys are so shady. I went in to buy a used car knowing that my credit wasn't the best. They told me everything was approved. A few days later, actually over a week later, they called me and told me to come in to sign a paperwork. When I got there they told me that I needed more money down and my payment was going up. CLASSIC bait and switch, but I needed a car, what was i going todo. Bottom line don't shop there unless you want to be scammed.
Internet Sales Dept is a Joke I was working with Doreen Fischer originally back in Jan. As far as online email correspondence it was spotty at best. She was very receptive at first and then became less and less receptive. I would email her and it would take days to get a response. When I decided to finally come in she was conveniently busy during our apt time. I sat and waiting for a very long time until another gentleman named Brian offered to help me. We looked at a couple trucks and Doreen finally came over to say hi. She... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,935 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 8:00 p.m.