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Canyon Vista Post-Acute
- Nursing home
- Las Vegas, NV
About this business
Location details
6352 Medical Center St, Las Vegas, NV, 89148, United States
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Unacceptable, outrageous service! I don't know how this facility is still in business! How they manage to pretend that they care about the people? My son was admitted with severe muscle pain and they left him for more than a week without any treatment. There was no physician for 5-6 days, no one cares. This is a rehab facility but the therapists don't do absolutely nothing. The personnel are cruel, heartless and left my son without any medications and treatment in pain. They used the money from the insurance and one day some... read more
Business response:
A C., Thank you for bringing these matters to our attention. We are so sorry to hear about your experience and would love to speak with you to better address the situation. Feel free to contact me directly via my cell phone at (702) 413-3930. Thank you, Josh, Administrator
Overall just a poor service facility. The only plus is the facility is newer and looks clean. Could never find the facility doctor or the PA to talk with. Had to tell staff to make sure to provide a certain prescription, administered after 5 days and our constant questioning. If medication is administered check any interactions yourself because they administered several drugs that had an interaction which an infectious disease doctor had to come out and correct.
My mother was recently a patient at this facility and the treatment was ridiculous. The employees there are understaffed, undertrained, incompetent, and could care less. The food was so inedible that we had bring it to her from outside. There were times when she needed assistance but after having her call hutton pushed several times amd beimg ignored for an hour and 20 mins noone came to assist her at all. They do not communicate eith the patient or family about any rehab, treatment, or care plans, needed medications, or ... read more
Would not recommend this place to my worst enemy. It is horrible. Very limited staff, bathe only twice a week, rehab not worth it, sent home my father 84 years old with above the knee amputation with NO home provisions or help. Worst experience ever. I am a registered nurse and would NOT ever work here. Care is lacking, and once discharged they don't care what happens. I had to run out and grab needed medical supplies so he could use the bathroom by himself. I am very very disappointed and actually sad for those who get set ... read more
Do not bring your loved ones to Canyon Vista post acute. They will not leave the place alive. The Nurses and CNAs are extremely rude and do not care about patients at all. They do not respond to patients' call button for several hours. My loved one was soaking wet in her urine for hours in a cold room. The people who work in the business office are very rude and mean too. Some have personal and psychological issues and they take them out on the patients. This place is all about money and nothing else.
The beginning of my mothers stay it seemed to be ok, after 1 week of me observing & monitoring, it was not as good as I thought. The staff is extremely busy. The ratio to patient for one CNA is like 20 to 1. They are running ragged & have no time to give the needed attention to their patients. Food is bad, They served Tuna Fish sandwich, 3 times in 1 week for dinner, the breakfast is the same thing every morning. Even elderly people need variety. Their attention to details needs huge improvement. When my mothers ... read more
Horrible place. If you love the person who needs this kind of care, do not bring them here. Four plus hours of no insulin for a brittle type 1. Over an hour in their own waste because the nurses and CNAs refuse to answer the call button. PT people rude and demeaning instead of encouraging and helpful. Dietary that will not respond to simple requests like no pepper on food and no milk. All in all a horrible experience that leaves your loved one in tears and not in a better place physically or mentally.
Canyon Vista Acute Care is releasing a patient who is 100% unable to care for himself. Even after I told these people that I was unable to properly care for this man they have insisted I pick him up by 10 AM Monday the 14th. I have no idea as what to do as I am 68 years of age with my own Heart condition. Any help from Fox would be deeply appreciated. Please help me. Paul M Taulbee You are very, very dishonest.
Canyon vista left my mom out with pneumonia as she died when we got home they said her insurance run out no one told me thats no problem this place is for the money stay away im warning you
Business response:
Hi Rose, I'm truly saddened to hear of your mother's passing. When you're ready, I'd love to speak with you about your comments. Please contact me directly via my cell phone at (702) 413-3930. Thank you, Josh, Administrator
Frequently asked questions about Canyon Vista Post-Acute
How is Canyon Vista Post-Acute rated?
Canyon Vista Post-Acute has a 3.3 star rating with 401 reviews.
When is Canyon Vista Post-Acute open?
Canyon Vista Post-Acute is open now. It is open 24/7.