Canyon Vista Post-Acute

Tim S. 

on Yelp

10 months ago

Calling on phone often no one answers after so many rings it self hangs up. My third try on two different days. 

Sandy M. 

on Yelp

10 months ago

STAY AWAY. No hot water in over a week. Second night waited 23 min to get help to bathroom, last night 45 min. Left with UTI infection. No rehab given. Had me lift weights with torn rotator. Room cleaned 1 time and bedsheets changed 1 time all in one a week. Ice locked up in closet in a cooler. Wound care incompetent. Stitches were dissolvable and said doc needed to take out. They wanted to take bandages off back after 4 days. I said no and get out. This was 2 surgeries to replace discs with plates put in the back... read more

Reina S. 

on Yelp

a year ago

Such an unresponsive uncaring staff. They hear nothing. Respond to nothing. Zombies.. Day or night. 

Rae L. 

on Yelp

a year ago

This place provides subpar care, including terrible food, unreliable service, and less than adequate care. I don't know if it is because they are understaffed or if the staff is under qualified but patients have unreasonably been dropped, have bedsores, have gone from no insulin use to daily insulin use and have seen plateau or regression under their care. 

Michele Z. 

on Yelp

a year ago

If I could rate this facility "0" I would. The staff is nonexistent and most, not all, are insensitive and lack empathy for the family. My father asked the case manager to send her to the hospital because she medically was not doing well. She came for physical therapy but could not move, talk, and slept most of the day. She stopped eating and became non responsive. There was no physical therapy for a long time. The case manager said if she went to the hospital, they would send her back to Canyon and ignored my dad's request ... read more

Mike M. 

on Yelp

a year ago

I was taken to this facility after having a knee revision. I was moved there on a Saturday evening. After getting settled in, I was told I would be moved to another room the next day. No problem. I was then moved to another room down the hall. In the room next door, a man held continually about everything (more pain meds) and how he wanted out of there. This went on for a couple days; morning, noon and night). He finally left. Then another patient was put in place who was worse. Although he could not talk, he made screechin... read more

Sheila H. 

on Yelp

a year ago

Not a good place for ur love one , take forever to help the patient, unorganized and very mean nurses 

JP P. 

on Yelp

a year ago

I wrote a review about the GREAT care that I received from the nurses and the physical therapy team. I maintain that review. Unfortunately, everything else is ABYSMAL. It is nearly impossible to get someone to either answer the phone or e-mail. Even if you eventually reach Canyon Vista, NO voice mail is ever returned. My insurance also tried to contact them but gave up after a while. Nobody answered for them either. Al my bills were mixed up between what they tried to charge Medicare or my insurance. To add insult to... read more

Donna B. 

on Yelp

a year ago

Type of care, care, quality, staff was horrible, during my four weeks there I think I had four physical therapy session and that was it. It told me to stand up and sit down for my exercise. It was a joke and they left me on a Porta potty for two hours. There's so much I could say about this place. It is horrible. Never take a loved one there.