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6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Where to begin... I originally began my relationship Where to begin... I originally began my relationship with this dealership in 2010. I purchased a certified used 2008 Chevy Malibu. I loved it. The experience was great, the people were great, I recommended this place to everyone. I traded in my 2008 Chevy in 2012, for a new 2012 Chevy Malibu. This is where the story gets good. The salesman (who's name I can't recall) took my used car to get trade-in value. He drove my car to the trade-in area and drove it back to the sales... read more
This is the worst experience I have ever had at a This is the worst experience I have ever had at a dealership. I brought my van to Capitol Chevrolet on 5/7/11 to have a set of keys made (they are the chip kind). I was told that work would commence on monday and it would take about an hour. Well, for the next 6 days I was fed a string of excuses and promised every day that my van would be ready "tomorrow". On 5/13/11 I called them once more and was asking about the "progress" of my vehicle.....well I was in the middle of bei... read more
Long store short, I wanted 7500 for my trade-in. The manager supposedly said, "yes". Apparantly the 7500 trade-in value that the mananger gave me came from the price of the vehicle that I wanted to buy which means I was actually only getting 5500 for my car. Why lie about it? I went to Chuck Nash in San Marcos and bought the vehicle that I wanted at the price I wanted. And my trade in vehicle with Chuck Nash was over 6800 when my car was only worth $4000. I paid the rest in cash of $10,000 including tax, title, license, etc.... read more
In my last post, I made the mistake of clicking "yes" to recommending this dealership. the correct answer is "no". I DO NOT RECOMMEND THEM. I do not want to confuse anyone who reads my last post. I gave negative comments and I just want the reader to be clear about my recommendation: NO!!!!!!!!!
Previously bought a new vehicle at this dealership and had a great experience. No problems. This time I came in to trade my car on a new vehicle and Capitol couldn't find a lender that would make the loan. huh? I was approved at the other two dealerships I went to and ended up making my purchase at Don Hewlett Chevrolet.
I was in the market for a 2010 Chevrolet Camaro 1LT that I had won in a contest. Josh was not responsive and did not return my phone calls. He also lied to the contest administrator saying that I had ordered my car, when I had not. After trying to work with him for over one month, I turned to another dealership (Don Hewlett Chevrolet) that gave me the best customer service and completed the entire transaction within 5 days. I wish I would have known I was able to work with other dealerships from the beginning. I will not rec... read more
Capitol Chevrolet has a 4.4 star rating with 13,886 reviews.
Capitol Chevrolet is open now. It will close at 9:00 p.m.