Capitol Chevrolet

maffaneh89 

on DealerRater

4 years ago

I don’t know why I keep bringing my vehicle back to this terrible place The first time I had tools stolen from my work truck of the second time I was lied to multiple times and overcharged Do yourself a favor and don’t buy a Chevy or don’t take it to Capital chevrolet 

pam 

on DealerRater

4 years ago

i came for an oil change. when making the appt i asked how long they take and she said 30 minutes. when i arrived, the rep told me it would be max an hour and a half. once an hour and a half passed, i asked how much longer and he said it was about to go in and will be about 30 to 45 minutes. the guy was nice, but a liar. when i dropped off my car i explained that every time i have been here for this free oil change, it has always taken longer than quoted. obviously, he didnt care really because 2 hours later i am still waiti... read more

Rkvanderroest 

on DealerRater

4 years ago

After numerous phone calls and discussions, I scheduled an appointment with Isaiah. Drove an hour only to arrive and be told the vehicle we had been discussing was sold and that he had overbooked his time for the day. Terrible customer service and felt like a complete bait and switch job. 

Pashleyv89 

on DealerRater

4 years ago

Radiator replacement hose wasn’t connected properly leaked out radiator fluid. Right light bulb wasn’t reconnected. 

lrivera0727 

on DealerRater

4 years ago

This is the worst experience that I had with a Chevrolet This is the worst experience that I had with a Chevrolet vehicle, I bought a Trailblazer 2021 on July 8, 2021. On July 22, 2021 the transmission idle engine got hot. The Austin Capitol Chevrolet replaced on August 16 with a new transmission . On August 21 the check engine light was on again, I went to All American Chevrolet of Killeen because I live more near (Belton TX) and they repaired the problem. On October 11 the transmisión idle engine got hot again and stop run... read more

Frank 

on DealerRater

4 years ago

Purchasing the car was great - great sales team; but the service department is the WORST! You can't get a hold of anyone - they either hang up or will not return your calls. The first service I had there shortly after purchasing my car, they had replaced my transmission with the incorrect part - this service was six weeks long and they used the wrong part - I had to take it back for them to correct their error - more time without a car. Having a similar issue all over again, and guess what - still can't get a hold of anyone.... read more

Shawnk 

on DealerRater

4 years ago

DO NOT BUY FROM THIS CROOKS WAS TOLD WILL SELL AT MSRP AND WONT CHARGE ME FOR BS ADDENDUM AND DID ANYWAY AND FEW DAYS LATER SOMEONE PAID BELOW MSRP AND NO ADDENDUM THEY KNEW I WAS NOT HAPPY SO THEY CHANGED MY EMAIL FOR GM SO THEY SENT IT TO DISNEY LAND SO THEY CANT GET THE RATING THEY REALLY DESERVE THEY LIE AND NEVER HONOR THERE WORD DROVE FROM 150 MILES AWAY AND NOT MY 1ST RODEO BUYING OUT OF TOWN EITHER PLAYED GAMES DO NOT GO HRRE YOU WILL GET RIPPED OFF BIG TIME AND LIED TOO 

Treygreen 

on DealerRater

4 years ago

I was giving an out the door quote from manager Trent this morning had to leave to meet an custom and returned about 4 hours later to be told the OTD price was $600 higher. Snake gave me a lower number to ensure I would come back and then try to snake me into taken the higher price. No apologize, nothing just told me the price was higher if I wanted the truck. Very poor business. I have heard it for years and now I know it’s true! A car salesman is at the lowest level of a human being!!! xxxx SNAKE! 

philhenrysalas 

on DealerRater

4 years ago

The headliner on my 2019 Trax has come off and supposedly fixed 4 times so far. They have given me the runaround and since may 26 when I took it to the shop again, nothing has been done! No one will return my calls. The service department is a joke. No one ever knows what is going on there! Cars are JUNK! DO NOT BUY from Capitol Chevy!