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43300 Southern Walk Plaza, Suite 124, Ashburn, VA, 20148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had such great experiences with Caring Hands in Ashburn, they are amazing vets! The staff are so pleasant and helpful and the vets and techs took such great care of our 2 dogs. They are thorough and very knowledgable. I appreciated their conservative approach to pet medicine, I never felt like they were pushing unneccesary services on me (although I wish I had been given the option to waive the blood work done prior to their dental cleaning since they had previously had the expensive blood work done and had been anesthetiz... read more
Highly recommend all of the vets here! We have met with them all and have enjoyed every visit. Ask for a tour and they give it on the spot! CLEAN, friendly, caring!
My Shih-tzu,, Dakota,, has been a patient of Caring Hands Ashburn, VA, for over 10 years. His Bordetella Vaccine expires in May 2025. I called the vet to schedule his appointment, which a technician usually covers. I received a call back stating he has to see the doctor (higher cost), or he cannot be seen at all, and referred me to a lower-cost animal hospital in Manassas. Ten years of care doesn't seem to count for anything, and it's very disappointing.
Business response:
Hello, Rosalyn- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (703) 726-0446 OR staff@caringhandsashburn.com. Thank you again for your feedback, and we hope to h... read more
We have used helping hands for both of our dogs for normal routine visits. One of our dogs ended up with an ear infection. When we visited helping hands, they advised us it is hard to treat and asked us to follow the treatment and come back every couple of weeks. Every visit was over $400 and new medications which non of them worked. After serveral visits and over $2,000 our friends recommended trying the new location that opened in Broadlands. For much less they treated our dog with antibiotics, ear har trimming and not oth... read more
Business response:
Thank you for sharing your experience. We understand how challenging it can be to manage ongoing health issues, and we’re sorry to hear about your frustrations. Our team strives to provide thorough care tailored to each pet’s unique needs, which can sometimes involve specialized treatments or referrals to ensure the best outcome. We appreciate your feedback and would welcome the opportunity to discuss your concerns further. Please don’t hesitate to reach out to us at (703) 726-0446 or staff@caringhandsashburn.com. Thank you ... read more
I would rate this place a 0 if it allowed it. Caring hands killed my best friend of 13 years. Now don't be fooled I was an advocate of this place initially. It wasn't until my 13 year old black lab boarder collie became suddenly ill which lead to us helping her cross the rainbow bridge. I'm sure some of you are thinking she was 13 it was probably her time. NO ! Read my story and see why. In 2020, my dog had blood work done which showed extremely low protein levels and her poop was slimy. Caring hands said give her B12 supple... read more
This place is only after your money. I came in to get two shots for my dog and a refill for her medication. They told me it would be around $75 for the shots, and $22 for the refill. They also suggested a flu shot that they said would cost an extra $30. When I went to pick up my dog the bill came out to $216 and they now said the flu shot was $46. I was told by 2 separate people the flu shot would cost $30. This is not the first time this has happened to us. Last year we brought our dog in because she threw her back o... read more
This vet was great in the past They have taken on too many clients at this point and have outgrown the ability to meet the needs of the long term clients.
Disappointed in their service. I called with an emergency and was told I had to wait 10 days for an appointment!
Business response:
Thank you for taking the time to share your feedback. We understand the frustration in seeking care for your pet. We see our patients by appointment and do our best to fit urgent care and emergency appointments in, but we feel it is important to have a limit to provide the best patient care. We hope you understand the position we are in during this difficult.
This is my regular vet that I have been using for the past 3 years, I came to them because they were originally caring as I had a senior boxer with Degenerative Myelopathy, He passed away at home and I went through them for his cremation. My current boxer was just spayed last August there. Today she is very sick and I called their office to be seen and they refused and referred me to an emergency vet. It is 11:30 am. and they are open. An emergency vet is for after-hours and they charge 1000 dollars before you can even be s... read more
Business response:
Thank you for taking the time to share your feedback. We understand the frustration in seeking care for your sick pet. We see our patients by appointment and do our best to fit urgent care appointments in, but we feel it is important to have a limit to provide the best patient care. We will also sometimes refer if we think the pet's condition may warrant being transferred to the emergency hospital even after seeing them to be considerate of our client's time and money. We hope you understand the position we are in during thi... read more
Caring Hands Animal Hospital - Ashburn has a 4.6 star rating with 364 reviews.
Caring Hands Animal Hospital - Ashburn is open now. It will close at 8:00 p.m.