This profile has been claimed by the business owner or representative.
Carolina In Home Flooring
- Home Services
- Raleigh, NC
About this business
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowle... read more
Location details
3208 Wellington Ct, Ste 114, Raleigh, NC, 27615, United States
Get directions
Steam cleaning of 3 bedrooms, 1 set of steps, and a living room. It was great from start to finish. The guys showed up on time and moved all the heavy furniture, treated all stains, and steam cleaned all areas. Carpet looks and smells terrific!
Business response:
Dear Customer, Thanks for allowing us to bring freshness and renewal to your carpeting. We look forward to working with you in the future to keep your carpets looking new for many years to come. Thanks Mike Nelson Owner
Removed my old carpet and vinyl flooring and installed engineered wood fllor This company is very professional from the time Martha, the sales person came to measure and show me samples to the actual installation and afterwards follow up calls to make sure everything was perfect. Their installer Oscar is a HUGE asset to the company. He had to overcome a lot of challenges in my older home. He was able to solve them and came back to attend to a small concern I had and immediately solved that too. His crew was polite and the me... read more
Business response:
Dear Customer, I am tickled that you are pleased with the end result! I'm sure that the new engineered hardwood has really updated your home. Thanks for the positive review and I will certainly pass along to Oscar how fabulous he is! We're afraid if we keep telling him that he's wonderful, his head will be so big that he won't fit through the door!! Seriously though, he was trained by the owner, Mike Nelson, and has learned to problem solve throughout the years. He is very conscientious and cares about the finished product. ... read more
Rrmove old vinyl flooring in kitchen/eat-in area/pantry and replace with hardwoods. We could not be happier with our new floors and with all those at Carolina Inn Home Flooring who helped us along the way. Martha came out the day after we called and went over several options available and helped us find just the right floors that would best match the existing hardwoods in the hallway and dining room. I truly appreciated the time she took during the consultation and in working up a few different quote options for us (which we... read more
Business response:
Dear Customer, If you've had guests comment on your new flooring, than that helps "seal the deal" on your selection! Having to put up with the noise and mess during the remodel, plus paying your hard earned money isn't always an easy process. From your review, it sounds like it wasn't too painful and we're glad you are pleased. We are a small company, and Mike (the owner) has been very careful selecting his employees and installers. It's amazing how we all really look forward to coming to work and I think that helps us to be... read more
Replaced carpet on 2nd floor and stairs. I had a wonderful experience. Their response was quick. Samples were set up in my living room. I explained that my goal was to prepare my house for sale. I chose an inexpensive carpet but upgraded the padding for comfort and sound reduction. They worked quickly and efficiently. Clean-up was perfect. I can't see any seams and no shedding. The quality of the "inexpensive" carpet is better then what I had before. As a single mother, my biggest fear is being taken advantage of by contract... read more
Business response:
Dear Customer, We strive to be honest and fair with everyone, so I'm glad you felt that way about our company. We also try to simplify the process and install in a timely manner. Thank-you for your nice words and I hope the sale of your home went smoothly. If you need flooring for your new home, please let us know if we can assist you. Thanks, Martha Gerringer Sales
Remove sub-flooring (particle board) replace with plywood, install hardwoods, luxury vinyl tile and carpet We re-floored most of our house with hardwoods, a small carpeted area in the living room and the luxury vinyl tile in the kitchen. Martha brought the show room to us. We had an accident with a carpet cleaner and it leaked a large amount of water down through the carpet and into the sub-flooring (particle board). We wanted that fixed with plywood and opted to have most of the sub floor done with plywood. Martha took her ... read more
Business response:
Dear Customer, We love to hear about great experiences, so thank-you for sharing yours! We do have wonderful installers who are efficient and mindful that they are in someone's home. When you've worked with flooring as long as I have, you understand how confusing it can be to make a decision. It is a large investment and you want it to last for a long time. I'm glad I could be of assistance and I'm sure you will enjoy your new flooring for many years. Sincerely, Martha Gerringer Sales
Installed new plywood subfloor, installed Alterna reserve vinyl tile ( looks like stone tile) flooring, 16 in sq with grouting Fantastic. Sales appointment on time, brought samples, discussed thoroughly product, good suggestions, knew his products and industry, installer was Oscar and team, arrived on time, called ahead and said would be delayed 2 hours due to another job, started with 2 guys then after lunch, 4 guys. Finished entire job in 9 hours. Very professional, friendly, cleaned up!! Still love the floor, no problems,... read more
Business response:
Dear Customer, The Alterna tiles were a great fit for your situation! I'm glad you are happy with the finished product. Because Oscar is so good, we pull him in many different directions, but he somehow makes it work out and turns out a great quality installation. Thank-you for the wonderful review and hope that you enjoy the new flooring for many years to come! Sincerely, Mike Nelson Owner
We had plush carpet inlaid into existing hardwood floor, leaving a wood border around our family room. We found our entire experience with Carolina In Home Flooring to be excellent at every step: from Martha the salesperson, to Oscar who did the removal of a section of existing hardwood floor, to Jose who inlaid the carpeting. We now have a plush and cozy floor in our family room that looks high end yet is very cozy and inviting. The entire team is highly professional, knowledgeable, and friendly. We certainly will not hesit... read more
Business response:
Dear Customer, Thanks for the positive review! So glad you all have been enjoying the softer feel in your family room. We are a small company that prides itself on being fair, honest and helpful to our customers' needs and happy to hear that the job went well. We do appreciate your business! Sincerely, Martha Gerringer Sales
Install hardware flooring. Consultation for the measurement and review of the sample hardwoods went well and I greatly appreciated the sales associate effort to help me match up the new hardwood with what I currently had install. The installation crew were great also, very professional and well skilled in the installation of the hardwood floor. Well definitely use them again when the need arises.
Business response:
Dear Customer, So glad we were able to find something comparable to your existing hardwood flooring! I'm glad you had a good experience. We definitely appreciate your business and hope to hear from you in the future. Sincerely, Martha Gerringer Sales
Installed new carpet and refinished hardwood floors. They were great! We were moving into a previously owned house and wanted to have the floors refinished before we moved in. Unfortunately our closing date kept getting pushed back and we had to reschedule three times. They worked around our schedule and still got all the work done before we moved in. The carpet and the hardwoods look great and we were really pleased with the result. I would highly reccommend them to anyone!
Business response:
Dear Customer, Thank-you for your recommendation and great review! Moving into an existing home has many challenges, so we're glad that you had such a good experience. We really appreciate your business and wish you the best with your new home! Sincerely, Mike Nelson Owner
Frequently asked questions about Carolina In Home Flooring
How is Carolina In Home Flooring rated?
Carolina In Home Flooring has a 5 star rating with 552 reviews.
When is Carolina In Home Flooring open?
Carolina In Home Flooring might be open. It requires an appointment.