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Carolina In Home Flooring
- Home Services
- Raleigh, NC
About this business
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowle... read more
Location details
3208 Wellington Ct, Ste 114, Raleigh, NC, 27615, United States
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Took out old nasty carpet and painted subfloor with Kilz and replaced with laminate in2 bedrooms, living room/ dining room Very well. Only complaint is that quarter round did not come in with floor so could not put things back in place for over a week. Took 2 days to do floors and then had to come back a week later to finish. But in the end they did a great job.
Business response:
Unfortunately, we run into a few back orders every now and then and we certainly appreciate your patience during this delay. Glad to hear that you are pleased with everything and I'm sure your dog feels better not having those odors hanging around and confusing him! Sincerely, Martha Gerringer Sales
Installation of new padding and carpet. Mike and Carolina Home Flooring are professional and prompt. From start to finish they were wonderful. I always had great communication by email and phone calls. Our initial consultation was friendly and courteous. Mike was fantastic. There was no high pressure whatsoever. Mike explained everything to us in regards to our questions about the best fit for what we were looking for. He is very knowledgeable about carpeting. His crew that came on installation day was great as well. They we... read more
Business response:
Dear Member, Wow...my head is swelling! Thank-you for the fantastic comments. I have been selling flooring for a long time and it's something I really enjoy. Thanks for being such wonderful customers and I'm glad I could help you with your project. Please keep in touch and let me know if I can help you with anything else in the future. Sincerely, Mike Nelson Owner
Installed Smart Strand carpet in two bedrooms, a hallways, loft/living area and down 14 stairs. Martha came out and brought samples, gave me estimates, left samples for us to look at and choose. She came back to pick them up at a time that was convenient for me. Once we made a decision to go ahead, I called her and we set a date within a week, including time for her to order the carpet. The workers arrived on time, removed the old carpet and disposed of it and did an excellent job installing the new carpet- not a wrinkle any... read more
Business response:
Dear Member, I'm pleased you chose the Smartstrand carpet and upgraded padding with the pets and children living in your home! You should definitely get many, many years of wear and tear. I also enjoyed working with you and really appreciate your great comments. Looking forward to seeing you again in the near future! Sincerely, Martha Gerringer Sales
Removed old carpeting and installed new carpeting in two master bedroom suites. Work was completed within one week from meeting with Martha. She had very helpful recommendations. Installers were courteous and tidy. Really appreciated prompt service and ability to view carpeting samples at home. Was able to utilize Angie's List promo coupon which was a plus. Would definitely use Carolina in Home Flooring again.
Business response:
We do our best to offer a quick turnaround time for installation, so I'm glad we were able to assist you before moving in to your new home! It was such a pleasure working with you, and I hope the carpet feels soft and luxurious seeing that it is the new Smartstrand carpet. I will definitely pass on the positive remarks to the installers. They work very hard and take pride in their work. Please let me know if I can assist you with anything else, from flooring to great places to eat in the area! Take care, Martha Gerringer Sal... read more
Master bath, Secondary bath, and Utility room: -Removed vinyl flooring and quarter round moldings. -Uninstalled/Reinstalled Toilets with wax seal for the installation -installed tiles and grout We are happy with our new tiles in the bathrooms and laundry room. Martha was a pleasure to work with. She came to our house and showed us various samples and mailed us (arrived in 3 days) larger tile samples that she didn't have on hand. She came a second time when we changed our minds on our choice of tile and helped us choose a new... read more
Business response:
Dear Member, We do appreciate your honest comments and understand your frustation about the installation. Unfortunately, situations arise that complicate installations and create a slight delay, but we try our best to keep everything on schedule. Thanks for staying in contact with us and keeping us updated on the progress. Communication is very important and we try to keep an open line with our customers. Enjoy your new home and your new flooring! Sincerely, Martha Gerringer
Came back for a second time to install a floor in our dining room to match the rest of the downstairs he had done previously. Came at 9 and gone by 5. Removed old floor, installed new floor, cleaned up mess and gone.
Business response:
Dear Customer, Thanks for the repeat business. It was great working with you and I am glad that you are happy with your new floors just in time for the Holidays. Thanks again Owner Mike Nelson
Replaced carpet in family room and sun room; installed tile laminate in kitchen; refinished hardwood floor in entryway and half bath. Martha came out to help us decide what carpet to install as well as what to do about the kitchen floor and the hardwood floors in the entryway and half bath. We were happy with her advice and followed it. Initially, I was disaappointed that Mike did not come as I expected based on many of the reviews on Angie's List, However, in the final analysis Martha was more than satisfactory. Mike used t... read more
Business response:
Dear Customer, I'm so happy that I was your salesperson! You and your wife were so much fun and certainly made me feel welcome in your home! Two of the three stages did go very smoothly and we will certainly pass on the positive comments to our installers. The third stage had a few issues, which have been addressed with our installer, Sam. We appreciate your patience and understanding and I'm glad that you and Mike were able to rectify the situation. Best of luck selling your home and keep in touch if your new home needs new... read more
They feathered and matched hardwood floors coming out of the kitchen into the living room and into the hallway Made a design around the fireplace. They also cut a strip of existing carpet from the living room and replaced the carpet on the stairs to the 2nd floor. We did not have them do the dining room floor, but are having them come back next month to do that. I am and would have them do any of our flooring needs. The workers were efficient and very professional. Clean up was excellent. Overall, the experience was great an... read more
Master bedroom and closet carpeting was removed and laminate flooring was installed. Everything went like clockwork. Everyone arrived when they said they would. The workmen were very professional and did a great job. Oscar even cut some boards for my husband when he noticed my husband was setting up to do this. Very nice touch! The entire job took about 3.5 hours.
Business response:
Dear customer, It was very nice meeting both you and your husband and a real treat working with you on your flooring project. I am glad that we were able to find a product that matched so close to your existing floors. If you need any other flooring projects, feel free to contact Carolina In Home Flooring. Thanks Owner Mike Nelson
Frequently asked questions about Carolina In Home Flooring
How is Carolina In Home Flooring rated?
Carolina In Home Flooring has a 5 star rating with 552 reviews.
When is Carolina In Home Flooring open?
Carolina In Home Flooring might be open. It requires an appointment.