Carpets Plus Outlet's cover image
Claimed

This profile has been claimed by the business owner or representative.

Carpets Plus Outlet

5.0
  • Home Services
  • Kenosha, WI

About this business

Home ServicesFlooring

Carpets Plus Outlet, Inc. offers sale & installation of retail and commercial flooring and window treatments in Lake County IL and Kenosha & Racine County WI. Family owned and operated for over 20 years, Carpets Plus Outlet, the home of red carpet service, has Racine and Kenosha’s largest in-stock selection of quality flooring. Owners Neil and Penny Fuhr have over 40 years of experience in the flooring business. We have served southeastern Wisconsin and the surrounding area with pride since first opening our store i... read more

Location details

1241 22nd Ave, Kenosha, WI, 53140, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
5.0398 reviews
Select a rating
Steve R.'s profile image
2 years ago

They Were Great! Carpet Plus Outlet did a really great job! I have used them once, prior to this most recent time, and we last used them for a small job. They got us in realy quick, and I was very happy about that. We knew the flooring we wanted, and thankfully they had some available. The material was in another state, but once they got it shipped, they sent out the installers to take off the old carpet and put down the new stuff. They did such great work, and I would definitely use their services again. 

Business response:

Thank you so much for the awesome 5 Star review, Steve! We take pride in getting the job done-- no matter the size-- with swift expertise! We look forward to assisting you in future projects :) 

Cammi S.'s profile image
2 years ago

Amazing Carpet Carpet Plus Outlet sent out the nicest man to install my carpet. He was friendly and courteous. He told me everything that was going to happen and what he would be doing, I really liked that he was extremely friendly. His work is amazing, and I am happy with my carpet, it looks amazing! 

Business response:

Thank you Cammi for your stellar 5-star review!! We will be sure to pass along your awesome compliments to our installer(s). Reviews like yours make us smile! 

Susan & Roger K.'s profile image
Susan & Roger K. 
2 years ago

Installer was very good Installer was very good 

Business response:

Thank you for your review and choosing us to assist in your carpeting needs! We would love to hear how we can make your 4 star experience into a 5 star one! We encourage you to please contact us by phone at 262-883-9494 so we can make things right. 

Calvin T.'s profile image
2 years ago

Very satisfying experience! I bought carpet from Carpet Plus Outlet, and then I had them install it for me. The installer was a very experienced person, and he did a wonderful job for me. I have already recommended the company to other people! 

Business response:

Thank you so much for the kind words Calvin! We appreciate you taking the time out of your day to leave us a 5-Star review, We are glad you are happy with your new flooring and the service you received. - The Carpets Plus Outlet Team 

Mary D.'s profile image
2 years ago

Very Good Experience Carpet Plus Outlet did everything they said they would do and more. They were very patient with me taking 15 samples home trying to decide which color I wanted them to install. Once I made a decision, they had to order the carpet. It would be two weeks before it came in. Experience with other carpet companies left me doubtful on the delivery. Carpet Plus came through, and my carpet was installed in exactly two weeks. I just love it! My dogs love it! Their Better Business rating is what sold me to use the... read more

Business response:

What a fantastic 5-star review, thank you very much Mary! We are happy you (and your dogs) are so pleased with your new flooring. Always a pleasure working with awesome customers like you! - The Carpets Plus Outlet Team 

Jayne W.'s profile image
2 years ago

Great customer service. Workmen were very good and helpful. Very satisfied with the whole experience. From quote to finished product. 

Paula A.'s profile image
2 years ago

Great Choice We needed new carpet for our 20 yr old home. Carpet Plus Outlet gave us the customer service we were looking for without long wait times. Everything was easy - from picking out the type of carpet and pad and even scheduling the install - everything was explained to us since we had not replaced carpet in many years. They were even able to work with our desire to keep costs down and let us do the removal of the old carpet ourselves. The new carpet is so nice - can't wait to do another room. 

Business response:

Thank you for taking time out of your day to leave us a review, Paula. Glad to hear we kept the carpet updating process easy for you and within your budget. So happy that you are enjoying your new carpet. Let us know if we can be of assistance with any future projects you might have. Thanks again! 

Ramona Y.'s profile image
2 years ago

I had hardwood flooring done in my home. The workers were wonderful. They did a beautiful job on the floors. Very nice group of men they took care of my home and cleaned up after themselves each day. What a wonderful experience with getting new flooring installed. Have used Carpets Plus before and will do so again. 

Business response:

Thank you for such a complimentary review! Customers like you make our day, Ramona. We look forward to seeing you again when you are ready for your next project. Thanks again! 

Ric & Jami E.'s profile image
Ric & Jami E. 
2 years ago

Outstanding customer service! From the initial visit to the store to the expert installation, we LOVE Carpets Plus Outlet! We have been working with them for about 30 years on all kinds of flooring; carpet, linoleum and vinyl planks. Some of our projects have been challenging and they offer solutions that are affordable. The customer service is outstanding! 

Frequently asked questions about Carpets Plus Outlet

How is Carpets Plus Outlet rated?

Carpets Plus Outlet has a 5 star rating with 398 reviews. 

When is Carpets Plus Outlet open?

Carpets Plus Outlet is closed now. It will open tomorrow at 10:00 a.m.