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Carriage Park Apartments
- Apartments
- Pittsburgh, PA
About this business
Location details
300 Chatham Park Dr, Pittsburgh, PA, 15220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter The apartment is good but the only problem is that it is a very old apartment and maintenance is very bad. Rent is also high and for maintenance also we have to pay ourselves.
Business response:
Hello, our team is troubled to learn that you are facing concerns in our community. All potential fees and charges, along with how they are calculated, are clearly outlined within the lease agreement. If you have any questions about your current costs, please give the office a call for further clarification.
Verified Renter Constant water leakage in bathroom and kitchen atleast once in a year. Response from maintenance team is slow and management doesn’t respond properly.
Verified Renter The apartment location is a plus point. But the management is not great. They take the residents for granted and hardly pay attention to you or your questions. An email for $300 fine for every little thing is expected very frequently.
Business response:
While we are happy to hear that you're enjoying certain aspects of Carriage Park Apartments, it is unfortunate to learn of your characterization of our management. Please visit our office so we can speak with you directly and work to resolve any lingering concerns you're having.
Verified Renter Only been here a month, and the water heater goes out. NO ONSITE MAINTENANCE, can't shower, or do laundry. Such an inconvenience. Very angry, worked 12 hours and wanted to take a hot shower. Now the only hot I see is my eyes and ears ??.....not a good first impression.
Business response:
Hello, it is unfortunate to see that concerns regarding maintenance are negatively impacting your experience in Carriage Park Apartments. Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status.
Verified Renter I moved in recently to carriage park and leasing team was average, during tour when i asked that small things need to be fixed in the apartment they yes it will be done before you move in. But to my surprise when i moved and checked the apartment more closely there were cracks inside the cabinets , the dishwasher makes so much of noise and the bathroom cabinet is eaten by termites and also saw some cockroaches. So make sure when you are touring check the running state of appliances and also their application ... read more
Business response:
Hello, our team is disappointed to learn that your initial impression of Carriage Park Apartments has not been positive. Please understand that all applicants must undergo the same thorough application process and pay the same fee. If you feel your appliances are malfunctioning, please submit a maintenance request to ensure they are in proper working order and our team would be happy to help. Our team would appreciate the opportunity to speak with you directly in our office to resolve any lingering concerns you're having.
Verified Renter Worst experience so far. I would zero stars if there is an option. AC did not work when moved in. Then they took more than a month to replace it. The new one gives a hell of a noise. It's too loud that you can't hear the other person in the living room. Have raised multiple maintenance requests and it is not yet fixed. Worst maintenance support. Went to the leasing office to report this and the biggest shock was waiting for me there. The lady there didn't care what I was saying and repeatedly kept saying to r... read more
Business response:
We are surprised to hear this as we hold our team members to a high standard of excellence when it comes to serving our valued residents. Please reach out to our team again at your next convenience so that we can discuss your maintenance issues in greater detail. Our team works hard to address issues with the resources available to us, so we hope to work with you to improve your experience soon. Thank you.
Verified Renter The community apartment complex provides a somewhat pleasant atmosphere. Residents are generally friendly, but there could be more effort in fostering a sense of community.
Business response:
We appreciate you taking the time to share your feedback with us. We want to ensure that all of our residents are enjoying their time here to the fullest so thank you for sharing your thoughts with us — we look forward to bettering your stay here.
Verified Renter I would rate my experience here in carriage park as below average. Need to improve on lot grounds such as maintenance and also quality of life style they provide to the residents.
Business response:
Hi there. We appreciate you taking the time to leave us this feedback and we would love to learn more about the problem areas you've encountered around the grounds, as well as the interactions you've had with our maintenance team. The comfort and convenience of our residents are highly important to us, so we hope to speak with you soon. Thank you.
Verified Renter Staying here since a week, no issues till now.. Move in was smooth but they charged me a month rent deposit which was 99 earlier. Also make sure to add your bank account in advance else you have to pay by CC or DB which has applicable fee
Business response:
Hi there. Please come by the office if you have any remaining questions or concerns regarding your move-in costs. Our team will be more than happy to help make sure you get the five-star experience you deserve! Thank you.
Frequently asked questions about Carriage Park Apartments
How is Carriage Park Apartments rated?
Carriage Park Apartments has a 3.9 star rating with 1,122 reviews.
When is Carriage Park Apartments open?
Carriage Park Apartments is closed now. It will open tomorrow at 9:00 a.m.