This profile has been claimed by the business owner or representative.
Carriage Park Apartments
- Apartments
- Pittsburgh, PA
About this business
Location details
300 Chatham Park Dr, Pittsburgh, PA, 15220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter I liked this place, but the people who live here smoke a lot, it always smells bad in my apartment. Entering the house is a bit torturous, unfortunately, it smells the same way in the house.
Business response:
We’re disappointed to see some aspects of life in our community have fallen short of your expectations and we would love the opportunity to improve your experience. We realize the nature of apartment living can sometimes lead to concerns with your neighbors but we are working to improve the overall experience of our residents by focusing on aspects more within our control such as providing attentive customer service. That being said, we do encourage you to contact our office if you believe your neighbors are violating our co... read more
Verified Renter Everything is good. But facing problems with cockroaches Even the carriage park teams sent pest control every alternate months,there are uncountable cockroaches seen here and there
Business response:
Thank you for taking the time to share your experience of our community with us. We’re very sorry to hear that issues with household pests have been negatively affecting your stay with us. We would be more than happy to speak directly and work with you to find a lasting solution to the problem. Please give us a call at your earliest convenience so we can address this situation for you.
Verified Renter Apartments are old and need lot of maintenance. Rents are so high for these apartments. New management and they have changed lot of policies.
Business response:
As a valued resident, we appreciate you taking the time to leave us a review. We value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. While we certainly understand your frustrations, we want to assure you that we do extensive research to make sure we are providing our residents with fair rates, and all of our rental prices are based on current area market values. Please set up a time to meet in person with our office. We hope to work together to improve your experi... read more
Verified Renter The parking here is horrendous people bring vehicles that are unregistered and park them taking up spaces for the residence there are vehicles with flat tires, expired inspection stickers, a truck that’s sitting in front in the parking lot. That’s been here for a month not moved people parking handicap zones without handicap plates and the management does nothing around here. The management is poorly ran they don’t police people come and go they are sublet apartments you can tell because people come in with s... read more
Business response:
We’re discouraged by this characterization of our community and regret that your experience here has been anything less than exceptional. We’re very sorry to hear that parking has been a source of frustration for you. Unfortunately, parking at our apartments is on a ‘first come, first served’ basis, and we cannot always guarantee the availability of conveniently located spots. We want to improve your experience and we encourage you to stop by the office to give us in-person feedback in hopes of resolving your concerns regard... read more
Verified Renter overall good experience. But smoke smell coming from my neighbor is making difficult to breath for me and family. this is happening for awhile
Business response:
Thank you for taking the time to share your experience of our community with us. We would appreciate the opportunity to improve your rating of our community and encourage you to drop by the office for a chat.
Verified Renter It was great the first year for our first apartment but the spike in rent and the office blocking our card payments so we have to get money orders and go into the office where we are constantly treated rudely by staff sucks. Also the “pest control” coming into our apartments if we’re there or not and adding on an additional $300 to our rent if we don’t move everything from our cabinets sucks. I can’t wait to get out of here save yourself by renting elsewhere.
Business response:
Our team is deeply concerned to learn your experience at Carriage Park Apartments has not remained positive. While we certainly understand your frustrations, we want to assure you that we do extensive research to make sure we are providing our residents with fair rates, and all of our rental prices are based on current area market values. All potential fees and charges, along with how they are calculated, are clearly outlined within the lease agreement. We want to improve your experience and we encourage you to stop by the o... read more
Verified Renter The apartments are great value for money and it’s very safe. How ever the leasing office staff won’t listen to your issues and they are very rude and intimidating.I would definitely recommend this 10/10 if the staff is good
Business response:
We’re saddened to learn that your experience has not been a more accurate reflection of the positive living situation that we strive to offer. We want to improve your experience and we encourage you to stop by the office to give us in-person feedback in hopes of resolving your concerns regarding our methods of communication. If you feel uncomfortable speaking with our on-site staff, we encourage you to reach out to our corporate office.
Verified Renter Lease is confusing they'll charge you for fees and fines you aren't aware of , pest control and maintenance will constantly be letting themselves into your home with no/very short notice.
Business response:
Hello, while we always like to hear from our residents, we’re sorry to see that your experience does not reflect the high standard of living we strive to provide. All potential fees and charges, along with how they are calculated, are clearly outlined within the lease agreement. In addition, we are concerned with your feedback regarding our maintenance team. We encourage you to bring your concerns regarding fees and our maintenance team to the office so we may discuss them with you directly.
Verified Renter The rent keeps going up and the apartments are dirty and outdated so raising the rent doesn’t make sense. The community is fine but the quality of everything just needs updated for what they are charging.
Business response:
Hello, our team is discouraged by your rating of Carriage Park Apartments and would like the opportunity to improve your experience here. While we certainly understand your frustrations, we want to assure you that we do extensive research to make sure we are providing our residents with fair rates, and all of our rental prices are based on current area market values. That said, if you have any questions about your current costs, we would be happy to speak with you directly at the leasing office.
Frequently asked questions about Carriage Park Apartments
How is Carriage Park Apartments rated?
Carriage Park Apartments has a 3.9 star rating with 1,159 reviews.
When is Carriage Park Apartments open?
Carriage Park Apartments is closed now. It will open tomorrow at 9:00 a.m.