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Carriage Park Apartments
- Apartments
- Pittsburgh, PA
About this business
Location details
300 Chatham Park Dr, Pittsburgh, PA, 15220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter Community is slowly becoming bugs free now. For last more than three years going through lot of inconvenience every month to emptying kitchen cabinets for bug spray. No appreciation from office on the contrary get ready to pay $300 charge if you don't make them satisfied per management's terms. Very rude and noncooperative approach from office. In last 10 years I am facing first time such experience/ Office staff needs to be considerate case by case. We are there to cooperate everyway to make this community s... read more
Business response:
Hello. While we're happy to hear you've been pleased with our hard-working maintenance team, we're sad you feel you cannot say the same regarding your experience with our office team. Providing friendly and attentive service is highly important to us, so we would greatly appreciate getting to work with you to improve your experience. Please feel free to come by the office at your next convenience and we will be happy to chat. Thank you very much.
Verified Renter Maintain surroundings clean. No lawn mowing regularly. Rents are high compared to old infrastructure - renovate apartments. Leasing department is not maintaining good relation with tenants.
Business response:
Hi there. We would be grateful for the opportunity to speak with you about these problem areas you've encountered around the community. The comfort of our residents is our top priority, so we would love to work with you to help you enjoy more of the five-star experience you deserve. We hope to chat with you here in the office soon. Thank you.
Verified Renter I would never live here again. I just started my lease and I’m ready to move out. The apartments are not taken care of at all. There is so much noise from the families around me. No one locks their doors and the laundry facilities are hard to find. They just closed the pool during the week in the middle of august .
Business response:
This is concerning to hear and we would like to work with you to help address these issues you've encountered regarding noise and the community amenities. The pool is open on the weekends from noon to 8 p.m., but we understand if you have questions. Please reach out to us here in the office when you can. We look forward to helping you enjoy more of the five-star experience you deserve. Thank you.
Verified Renter I would like to give 0 star. I normally didn't write any comments or reviews. DO NOT rent any apartment. This is the worst apartment I have ever rent. The staffs in administrative office were very very rude. Last but not the least, they won't return the deposit.
Business response:
Hello. Please contact our office again directly at your next convenience. We hold our team to a high standard when it comes to working with our valued residents, so we will be looking into this. We look forward to speaking with you to help resolve your concerns regarding your deposit.
Verified Renter Over all geeat neighborhood. But apartment quality is really bad. After several calls dishwasher not replaced. We keep calling maintenance for same issues every 3-4 months. Water keep leaking in the bathroom and basement even after they allegedly fixed it. Kitchen knobs keeps breaking. Cabinets loosing wood powder. Laundry cabinet keeps getting stuck. Overall needs to renovate. We have no roaches but keep being bothered by pest control every month. Its so much inconvenient to empty the whole kitchen with the ... read more
Business response:
Hello. Please contact us here in the office at your next convenience. We're disappointed to hear you've had these ongoing maintenance and pest issues and we would like to help you get these resolved as quickly and as thoroughly as possible. Your comfort and peace of mind are highly important to us, so we look forward to working with you soon. Thank you.
Arrogant property management Be ready to adjust and live with the most impolite and arrogant property manager and poorly managed leasing office. Especially never look for Justice to be served to you even after multiple escalations, Dreyfuss LLC though says they are managing they have very poor staffing in this property who doesn’t have any common sense to understand tenants concerns and issues.
Business response:
Hello, we do our best to offer our residents excellent living experiences, but it seems as though we’ve fallen a little short of your expectations. Please set up a time to meet in person with our office. We hope to work together to improve your rating of our community.
Verified Renter Vibrant community.This place is near all the big stores and plenty ok kids activities to goto . Never heard of anything that would make us feel unsafe in this community.
Business response:
Thank you for taking the time to share your five-star feedback with us! It's great to know that you find Carriage Park vibrant and convenient, with easy access to major stores and activities for kids. We always strive to create a welcoming and comfortable environment, and we're glad it shows. If there is anything you ever need, please reach out to the office and let us know. Thank you!
Verified Renter The goal of the administration is only to take money from the tenants and collect any additional fees.. It does not cooperate well with the tenants.. I do not recommend anyone to live here
Business response:
It's unfortunate to hear that you've had a negative experience in our community. We always strive to provide excellent service and support to all of our residents, and it’s disappointing to see your negative perception of our community. We would love to have the opportunity to speak with you further about your concerns and work toward a resolution. Please feel free to reach out to our team directly so that we can better understand your situation and address any issues that you have.
New resident, roaches second night.. Upon moving in I was assured that there were no pest issues. after moving in I spotted a few baby roaches the second night. I called the office the next day. They told me that they would send pest control. Over the course of the next month I called 15 times after documenting all of this. Pest control never sprayed my unit because "they didn't have a key". It is now going on 6 month and the problem has gotten a lot worse. They will charge you 300$ if they aren't able to spray your apartmen... read more
Frequently asked questions about Carriage Park Apartments
How is Carriage Park Apartments rated?
Carriage Park Apartments has a 3.9 star rating with 1,122 reviews.
When is Carriage Park Apartments open?
Carriage Park Apartments is open now. It will close at 6:00 p.m.