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Carriage Park Apartments
- Apartments
- Pittsburgh, PA
About this business
Location details
300 Chatham Park Dr, Pittsburgh, PA, 15220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter Worst experience so far. I would zero stars if there is an option. AC did not work when moved in. Then they took more than a month to replace it. The new one gives a hell of a noise. It's too loud that you can't hear the other person in the living room. Have raised multiple maintenance requests and it is not yet fixed. Worst maintenance support. Went to the leasing office to report this and the biggest shock was waiting for me there. The lady there didn't care what I was saying and repeatedly kept saying to r... read more
Business response:
We are surprised to hear this as we hold our team members to a high standard of excellence when it comes to serving our valued residents. Please reach out to our team again at your next convenience so that we can discuss your maintenance issues in greater detail. Our team works hard to address issues with the resources available to us, so we hope to work with you to improve your experience soon. Thank you.
Verified Renter The community apartment complex provides a somewhat pleasant atmosphere. Residents are generally friendly, but there could be more effort in fostering a sense of community.
Business response:
We appreciate you taking the time to share your feedback with us. We want to ensure that all of our residents are enjoying their time here to the fullest so thank you for sharing your thoughts with us — we look forward to bettering your stay here.
Verified Renter I would rate my experience here in carriage park as below average. Need to improve on lot grounds such as maintenance and also quality of life style they provide to the residents.
Business response:
Hi there. We appreciate you taking the time to leave us this feedback and we would love to learn more about the problem areas you've encountered around the grounds, as well as the interactions you've had with our maintenance team. The comfort and convenience of our residents are highly important to us, so we hope to speak with you soon. Thank you.
Verified Renter Staying here since a week, no issues till now.. Move in was smooth but they charged me a month rent deposit which was 99 earlier. Also make sure to add your bank account in advance else you have to pay by CC or DB which has applicable fee
Business response:
Hi there. Please come by the office if you have any remaining questions or concerns regarding your move-in costs. Our team will be more than happy to help make sure you get the five-star experience you deserve! Thank you.
Verified Renter Community is slowly becoming bugs free now. For last more than three years going through lot of inconvenience every month to emptying kitchen cabinets for bug spray. No appreciation from office on the contrary get ready to pay $300 charge if you don't make them satisfied per management's terms. Very rude and noncooperative approach from office. In last 10 years I am facing first time such experience/ Office staff needs to be considerate case by case. We are there to cooperate everyway to make this community s... read more
Business response:
Hello. While we're happy to hear you've been pleased with our hard-working maintenance team, we're sad you feel you cannot say the same regarding your experience with our office team. Providing friendly and attentive service is highly important to us, so we would greatly appreciate getting to work with you to improve your experience. Please feel free to come by the office at your next convenience and we will be happy to chat. Thank you very much.
Verified Renter Maintain surroundings clean. No lawn mowing regularly. Rents are high compared to old infrastructure - renovate apartments. Leasing department is not maintaining good relation with tenants.
Business response:
Hi there. We would be grateful for the opportunity to speak with you about these problem areas you've encountered around the community. The comfort of our residents is our top priority, so we would love to work with you to help you enjoy more of the five-star experience you deserve. We hope to chat with you here in the office soon. Thank you.
Verified Renter I would never live here again. I just started my lease and I’m ready to move out. The apartments are not taken care of at all. There is so much noise from the families around me. No one locks their doors and the laundry facilities are hard to find. They just closed the pool during the week in the middle of august .
Business response:
This is concerning to hear and we would like to work with you to help address these issues you've encountered regarding noise and the community amenities. The pool is open on the weekends from noon to 8 p.m., but we understand if you have questions. Please reach out to us here in the office when you can. We look forward to helping you enjoy more of the five-star experience you deserve. Thank you.
Verified Renter I would like to give 0 star. I normally didn't write any comments or reviews. DO NOT rent any apartment. This is the worst apartment I have ever rent. The staffs in administrative office were very very rude. Last but not the least, they won't return the deposit.
Business response:
Hello. Please contact our office again directly at your next convenience. We hold our team to a high standard when it comes to working with our valued residents, so we will be looking into this. We look forward to speaking with you to help resolve your concerns regarding your deposit.
Verified Renter Over all geeat neighborhood. But apartment quality is really bad. After several calls dishwasher not replaced. We keep calling maintenance for same issues every 3-4 months. Water keep leaking in the bathroom and basement even after they allegedly fixed it. Kitchen knobs keeps breaking. Cabinets loosing wood powder. Laundry cabinet keeps getting stuck. Overall needs to renovate. We have no roaches but keep being bothered by pest control every month. Its so much inconvenient to empty the whole kitchen with the ... read more
Business response:
Hello. Please contact us here in the office at your next convenience. We're disappointed to hear you've had these ongoing maintenance and pest issues and we would like to help you get these resolved as quickly and as thoroughly as possible. Your comfort and peace of mind are highly important to us, so we look forward to working with you soon. Thank you.
Frequently asked questions about Carriage Park Apartments
How is Carriage Park Apartments rated?
Carriage Park Apartments has a 3.9 star rating with 1,159 reviews.
When is Carriage Park Apartments open?
Carriage Park Apartments is closed now. It will open tomorrow at 9:00 a.m.