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Cascade Fence & Deck
- Decks & Railing
- Vancouver, WA
About this business
Location details
4415 NE Minnehaha St, Vancouver, WA, 98661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The process for getting a quote was good and timely. The quote was for replacing a fence on one side of my house to match the quality and style of the fence on the other side of my house which was made of clear cedar boards. Their quotes are arranged in a Good, Better, Best style but not ala carte. When talking to the sale rep, my main goal was to have the fence look like the other fence which was agreed upon. I didn't notice that the "Silver" package had what is called Cedar board #2....didn't know what that meant. Cascad... read more
Business response:
"Hello [Member name removed], Thanks for the great feedback. We appreciate when customers will tell us the truth on how they feel whether it is good or bad! This is how we learn as a company and get better. We have since changed the system so now you can do upgrades on any style you would like to create the ala carte. I am sorry it took so long for our estimator to get in touch with you, that is something we take very seriously here as we pride ourselves in being "Responsive"! We currently offer drawings and pictures of each... read more
Don Beeler came to our home to assess our project. We found him to be friendly, professional and sincere. No pressure. His presentation was thoughtful and thorough. He gave us several options; more than we had asked for, which was very helpful for us in making our decision. Plus, he was able to give us a printed, detailed bid on site. The crew for our job, Nate, Johnathan, Clay, Brendan, Darran and Josh were terrific. They arrived early and went right to work with the demolition of our old, broken-down fence. They also tore ... read more
Business response:
"It was wonderful meeting you both. I appreciate the opportunity to earn your business and we are vary glad you are happy with your new fence. Please do not hesitate to contact us with anything else we can do in the future. I can't wait to see how it looks when after the house is painted! Thank you, Don Beeler"
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Business response:
"[Member Name Removed], We appreciate the rating and review! We are sorry there was miscommunications during the process and we will continue to learn from all mistakes we make! Sincerely, entire Cascade Fence and Deck team."
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Business response:
"[Member Name Removed], Thank you for the rating. We hope your chickens are enjoying their new Deschutes Cedar/Galvanized wire fence!"
We looked at at least 5-6 companies and obtained quotes. We finally decided to go with Cascade F&D, mainly due to pricing and communication with good follow up.Brian Kaski from Cascade Fence and Deckcame and saw the old deck, listened to our needs, explained the options, showed photos of finished projects,and drew us a plan with details and cost the same day. They called us later in the week with the projected starting day. The installers were a crew of 3-4 young guys. They came on time, they informed us of what they were do... read more
The crew at Cascade are the best !!! Nate, the lead foreman, and his crew of Josh, Clay, Trent, Jay and Justin built us a beautiful fence and replace an older fence. They were professional and very skilled workers. They knew what they were doing and did it in a timely manner. The new fences are beautiful. Everyone who visits us comments on how beautiful they are.. When the crew was finished they check with us to make the fences met our expectations. And of course they did. Leif Wirtanen and Brian also followed up to make sur... read more
Business response:
"Thank you for the feedback [Member name removed]! You have a beautiful home along the river and we enjoyed working at your place. Thanks again for the great review!"
Unknown
Excellent!
Business response:
"Thank you for your rating and review [Member Name Removed]! We are happy that you enjoyed your experience with us. We look forward to working with you on any other future projects you may need. ~Cascade Fence and Deck team"
Unknown
Business response:
"[Member Name Removed], Thank you for your rating and review! We look forward to hearing from you in the future for any other fence and deck needs. ~Cascade Fence and Deck team"
Frequently asked questions about Cascade Fence & Deck
How is Cascade Fence & Deck rated?
Cascade Fence & Deck has a 4.9 star rating with 1,246 reviews.
When is Cascade Fence & Deck open?
Cascade Fence & Deck is closed now. It will open on Monday at 7:00 a.m.