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Cascade Fence & Deck
- Decks & Railing
- Vancouver, WA
About this business
Location details
4415 NE Minnehaha St, Vancouver, WA, 98661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The crew of 5 arrived promptly at 8:00 am, worked steadily until 2:00 pm and left us with a nice new "good-neighbor" fence. They cleaned up all of the debris they created as well as removing the old fencing. We were happy that Steve (who did the estimate) agreed that the old posts were in good condition and could be re-used. The estimate was arranged and the installation completed quickly, in about 3 weeks from the first phone call to the finished job (possibly because it was a little early in the season).
Business response:
"Thank you for your great review. We appreciate your business and are so happy that you are pleased with your fence. Let us know if there is anything else we can do for you in the future."
Cascade was very responsive, gave us accurate estimates, finished on-time and the work was excellent. In our first project we had them build us a custom wood/metal gate into our backyard. We designed the gate and they did a tremendous job of building and installing it…it’s beautiful! Over the two projects we had them replace our entire cedar fence. They did an excellent job with very high quality materials. A few months after the second project was complete we noticed a couple of fence boards that had split. I contacted Casc... read more
Business response:
"Thanks for leaving us a review. Other customers have seen pictures of your gate and it has got us several more jobs. Thanks again!"
It went great. The team showed up when they said they would & the project was completed timely. One thing I particularly appreciated was that they worked with the space to create the greatest view from the downstairs door as the deck was a 2nd story deck.
Business response:
"Thank you for your great review. We enjoy working with the customer to create the best looking product as well as the most practical within the area we are allotted. We are glad you are 100% happy with your new deck."
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Business response:
"Thank you for the great review. While we only offer a one year warranty, we are happy to fix any problem that may have resulted from installation. We stand 100% behind any of our work and always want a happy customer."
When I got bids, they were the only ones to consistently follow-up and were nice about it taking us some time to get started on the project. Kirk was wonderful to work with - kept us up to date as to when things would begin, etc. The work was completed in two days with additional work that had to be done (upon removal of our old deck there was some rotting that needed to be fixed - which they included in our original price!)! They were very hard workers and kept our yard clean during the process.
Business response:
"Thank you for reviewing our small business. Your project turned out great and we were happy to be able to fix the rot without having to charge more (not always the case)! Thanks again!"
The work they did was great and I was satisfied with it. The crew were responsive and I thought their price was reasonable to others. They worked very efficiently and quickly, they were done within a day of starting the work.
Business response:
"We understand getting any work done to your home can be a stressful event. We try to get the job done as quickly and efficiently as possible and leave you with a product you can enjoy. We are glad you are happy with the new sections of fence we have provided for you."
Our experience was great. They were prompt when they said they would be there and cleaned up well after themselves. They did a follow up with us to make sure we were satisfied with the work. 3 or 4 crew members came out to do the work and it took 2 days to complete the project.
Business response:
"Thanks for the great review. We would enjoy doing more work for you in the future."
Daily clean up was messy. Workers left tools. Finished behind schedule. Left sharp metal, to be stepped on, everywhere. The fence tops look fast finished at best. Sloppy sloppy work. They will do their absolute best to get out of their 100% satisfaction guarantee.....so best not even try. One year later and we are still finding metal they left in the ground. For a fence the price of a car..im extremely disappointed. Far from 100% satisfied and ill never see that guarantee
Business response:
"We're sorry to hear that you're still frustrated. This is very unusual, and we've made multiple attempts to address your concerns. We're disappointed to hear that the substantial refund and corrections we provided last year failed to meet your expectations. Since you've requested elsewhere that we not contact you, we're unable to help further."
Ridiculous Price quote. Buyer beware. I think the salesman thought I was a gullible senior citizen. Didn't know I worked in Verizon Finance for years and knew how to do the math. The quote was more than the square footage of building a new house.
Frequently asked questions about Cascade Fence & Deck
How is Cascade Fence & Deck rated?
Cascade Fence & Deck has a 4.9 star rating with 1,246 reviews.
When is Cascade Fence & Deck open?
Cascade Fence & Deck is closed now. It will open on Monday at 7:00 a.m.