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Cascade Financial Services
- Mortgage Lenders
- Chandler, AZ
About this business
Location details
2701 E Insight Way, #150, Chandler, AZ, 85286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had a great experience working with Amy V****** and Jen S**** from Cascade Financial. Everyone there has been very impressive!
This lending company went above and beyond to assist me when I mistakenly overpaid my mortgage payment. If you are not in a hurry to resolve an issue then go through the regular agents, but if you need immediate assistance I highly recommend going to the Supervisor. You will not be sorry! I, for one, appreciate the compassion and professionalism extended to me to correct my blunder so promptly. Thank you Cascade!
Business response:
Thank you so much!!! I have passed your kind words onto our servicing team. We look forward to continually assisting you with any needs that you have on your home loan.
Had me sign a contract but failed to follow through with the deposit. Now they have a contract I signed to withdraw automatic payments from my checking account but never funded the loan. Dont waste your time.
I was recently in a natural disaster in *** and lost three business had no power water or cell service for ************************************ the midst of it. Applied for **** got denied lost 5 fridges of food between my home and business. Had to put my road back which cost $1500 I finally was able to contact cascade and asked for help with 1 month payment (October). They gave me the run around for a month and a half then told me I was in a repayment plan but didnt know what one said they would call me never did. When I fi... read more
At first I thought this was the best company. Everything was so easy. However, after some storm damage we had to have some repairs to our home. With the check from the insurance company being made out to us and the mortgage company, we signed everything and sent it back to them. They have since made us jump through hoops to get them to send the company that did the work to release the payment to them. Every time we have been told they had everything they needed and they would release the payment in 3-5 business days it was n... read more
At first I thought this was a good company to do business with. Everything was fine till I sold my place. Now they refuse to report the sale to credit bureau. I have called and was given the run around and even put a dispute in with ****** still nothing. They absolutely do not care about customers find another loan.
Business response:
Dear ***********************, We are sorry if you have been dissatisfied with our service in any way. We were unable to locate an account based on the information provided. So we may assist you, please contact us at *********************************************** or you may contact **************** at **************, Monday through Friday, 7:00 AM to 5:00 PM, MST.
My sister just told me this...she is kind of in a bind and was trying to borrow money...800...they expected her to pay back almost 3000...WTF...HOW ARE THEY ALLOWED TO DO THIS...PREDATORY *****
I was happy with this company to begin with the ladies that were helping were fantastic but towards the end I had to deal with ********* lot more and he was a *****. He lied and did everything he could to make me look like the bad guy in the situation it honestly sucked. If I could have only dealt with the ladies it would have been a 5 star for sure
Terrible company. I bought a double wide from Claytons and used this company for my mortgage sadly. I had a terrible dealer and I had expressed my fear that the wouldnt hold up their end of the deal. Cascade assured me they would and funded the deal. That being said my mortgage payment came due and I wasnt even able to live in the home l. Currently 3 months in and all of my promises have not been done. I have no leverage with the dealer due to cascade funding the deal before everything was done. They aggressively called me e... read more
Frequently asked questions about Cascade Financial Services
How is Cascade Financial Services rated?
Cascade Financial Services has a 4.1 star rating with 641 reviews.
When is Cascade Financial Services open?
Cascade Financial Services is open now. It will close at 5:00 p.m.