Castor Lodge Care Home - Country Court

4.8

Assisted Living Facilities
Peterborough

About this business

Wellness Assisted Living Facilities

Location details

Splash Lane, Peterborough, PE5 7BD, United Kingdom

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4.857 reviews

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D A

2 years ago

The care home was comfortable and clean, the food was good, the staff were very kind, helpful and cheerful. I quite enjoyed my stay there while my daughter was on holiday and would recommend the whole service to friends.

Business response:

You are always welcome. Thank you for your support.

Hannah F

2 years ago

I enquired about a stay at Castor Lodge Care Home to follow knee replacement surgery. I felt I needed somewhere for a short period to recover from surgery before going home. We live in a house with steep stairs and an upstairs loo! From my initial enquiry, I was dealt with nothing but kindness, efficiency and care. At the last minute, my surgery was brought forward by a few days, traumatic enough in itself but I wasn't to feel I'd be anything other than welcomed when I arrived even though it was a bank holiday. From the mome... read more

Business response:

It was our absolute pleasure to look after you after your surgery and you are of course welcome if you ever need us again. Care homes aren't always about permanent care. It's to support after surgery or ill health, enabling people to return home well and cared for and ready for the next chapter.

Ann G

2 years ago

My mother has settled remarkably well into Castor Lodge Care Home which is a great achievement for all concerned. The staff are attentive. All her needs are met and despite her being very adept at complaining, she is complimentary about the place. I am pleased that she has finally settled into a home where she is content and enjoying life to the best of her ability.

Business response:

Thank you for your kind review. We're so happy things have gone well. Your help has helped us to deliver the care your mum requires. The more we're all on the same page the better. Proof of perfect partnerships.

Anne S

2 years ago

My husband went into Castor Lodge Care Home in March after four weeks in hospital. He was very weak and frail but has made very good progress with the excellent care at Castor Lodge. Castor Lodge has all the equipment needed for his care. As an owner of a care home and nursing home in the 70s, I know what I am talking about when I say there is nothing to complain about at Castor Lodge. All staff are kind and the home has a lovely atmosphere and is a pleasure to visit on a daily basis.

Business response:

Thank you for such a lovely review. This is a recommendation indeed with your experience and knowledge. Our team will love reading your incredibly kind words.

Penny M

3 years ago

I felt very confident about Castor Lodge Care Home from the moment I first arrived to look around. The physical environment is fabulous with the home located on the edge of a lovely village with views out over the countryside. Residents have a lot of personal space and good facilities in their individual rooms and there are many smart and comfortable communal areas for activities and socialising, including well-kept gardens. The staff are amazing, caring, encouraging and supportive of residents and their families alike. Ther... read more

Business response:

Thank you so much for kind words and support for staff who are indeed all amazing. With thanks, the Country Court team.

Michelle H

3 years ago

The staff at the care home are always very welcoming, there is always a lovely, warm atmosphere. The range of activities varies from week to week which accommodates most people and the quality of the care given is done with empathy and compassion. Each resident is treated with respect and as an individual.

L E

3 years ago

From my professional and personal experience, I have visited many care homes and I know an exceptional one when I see it. Castor Lodge Care Home is one. The management team are dedicated to providing a safe, caring, happy and stimulating environment for the residents and they encourage high standards from all their staff. Relatives and carers are warmly welcomed and supported and communication between them and the home is good. We, as her family, are always confident that t he very best is being provided for our dear mother-... read more

Business response:

Thank you so much for your lovely review. Your thanks and appreciation of our amazing team will be shared and very welcomed.

Thane P

3 years ago

My mother moved here in August. It was a huge thing for her so close to her 102nd birthday. From the very first moment, she was made welcome and to feel safe and at home. She loves Castor Court, has made friends and looks so well now. Sprucely turned out, treated with respect and dignity. Our relief is palpable.

Business response:

Thank you for your kind review. It has been our pleasure to welcome you all to our ever-growing family.

R M

3 years ago

Greeted by the customer relations manager on arrival on 18th July 2022, suitcase and clothes were unpacked and hung in the wardrobe. All staff are extremely helpful and polite. Food is excellent and well cooked, five-star. The customer relations manager typed a proposal for a magazine. A volunteer was very attentive to my needs. Experienced urinary incontinence (treated well). Endless supplies of caffè latte in the bistro! The manager is colourfully dressed and smart.

Business response:

Thank you for your lovely feedback. And it's a pleasure to have you back with us again for another respite stay. We've obviously got those caffè latte's well made.