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Castor Lodge Care Home - Country Court

4.8

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Location details

Splash Lane, Peterborough, PE5 7BD, United Kingdom

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4.863 reviews
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Anne S's profile image
Anne S 
3 years ago

My husband went into Castor Lodge Care Home in March after four weeks in hospital. He was very weak and frail but has made very good progress with the excellent care at Castor Lodge. Castor Lodge has all the equipment needed for his care. As an owner of a care home and nursing home in the 70s, I know what I am talking about when I say there is nothing to complain about at Castor Lodge. All staff are kind and the home has a lovely atmosphere and is a pleasure to visit on a daily basis. 

Business response:

Thank you for such a lovely review. This is a recommendation indeed with your experience and knowledge. Our team will love reading your incredibly kind words. 

Penny M's profile image
Penny M 
3 years ago

I felt very confident about Castor Lodge Care Home from the moment I first arrived to look around. The physical environment is fabulous with the home located on the edge of a lovely village with views out over the countryside. Residents have a lot of personal space and good facilities in their individual rooms and there are many smart and comfortable communal areas for activities and socialising, including well-kept gardens. The staff are amazing, caring, encouraging and supportive of residents and their families alike. Ther... read more

Business response:

Thank you so much for kind words and support for staff who are indeed all amazing. With thanks, the Country Court team. 

Michelle H's profile image
Michelle H 
3 years ago

The staff at the care home are always very welcoming, there is always a lovely, warm atmosphere. The range of activities varies from week to week which accommodates most people and the quality of the care given is done with empathy and compassion. Each resident is treated with respect and as an individual. 

L E's profile image
L E 
3 years ago

From my professional and personal experience, I have visited many care homes and I know an exceptional one when I see it. Castor Lodge Care Home is one. The management team are dedicated to providing a safe, caring, happy and stimulating environment for the residents and they encourage high standards from all their staff. Relatives and carers are warmly welcomed and supported and communication between them and the home is good. We, as her family, are always confident that t he very best is being provided for our dear mother-... read more

Business response:

Thank you so much for your lovely review. Your thanks and appreciation of our amazing team will be shared and very welcomed. 

Thane P's profile image
Thane P 
3 years ago

My mother moved here in August. It was a huge thing for her so close to her 102nd birthday. From the very first moment, she was made welcome and to feel safe and at home. She loves Castor Court, has made friends and looks so well now. Sprucely turned out, treated with respect and dignity. Our relief is palpable. 

Business response:

Thank you for your kind review. It has been our pleasure to welcome you all to our ever-growing family. 

R M's profile image
R M 
3 years ago

Greeted by the customer relations manager on arrival on 18th July 2022, suitcase and clothes were unpacked and hung in the wardrobe. All staff are extremely helpful and polite. Food is excellent and well cooked, five-star. The customer relations manager typed a proposal for a magazine. A volunteer was very attentive to my needs. Experienced urinary incontinence (treated well). Endless supplies of caffè latte in the bistro! The manager is colourfully dressed and smart. 

Business response:

Thank you for your lovely feedback. And it's a pleasure to have you back with us again for another respite stay. We've obviously got those caffè latte's well made. 

S H's profile image
S H 
4 years ago

Never thought a care home could be so exceptional. The building and facilities are as good, if not better than many five-star hotels! The food was outstanding and most enjoyable with a good variety. As for the staff, management and carers, they were all very kind and always available. Very well organised. Overall 100%. Could you organise the weather better so more time could be spent outside? 

Business response:

Thank you for taking the time to leave a review for Castor Lodge Care Home, we are very pleased to hear that you are so pleased with our care and support here at Castor. It is our pleasure to care for your husband and we are also hoping for more sunny days to enjoy our beautiful garden. 

D B's profile image
D B 
4 years ago

I am very content with the care afforded to my wife. This is supported by our three sons and the whole family, including her brother and sister. 

Business response:

Thank you for leaving a review for Castor Lodge Care Home, we are pleased to hear that you are happy with our care for your wife, it is our pleasure to care for her as part of our family here at Castor Lodge. 

Linda S's profile image
Linda S 
4 years ago

My first impression of Castor Lodge Care Home was wow. It seems more like a quality hotel than a care home from the well-designed interior to the quality of the meals. My father has been here since shortly after opening and it's a weight off all our minds that he is in a safe place and so well catered for. 

Business response:

It has been a pleasure to get to know you all as a family and we are very grateful for your support. 

Frequently asked questions about Castor Lodge Care Home - Country Court

How is Castor Lodge Care Home - Country Court rated?

Castor Lodge Care Home - Country Court has a 4.8 star rating with 63 reviews. 

When is Castor Lodge Care Home - Country Court open?

Castor Lodge Care Home - Country Court is open now. It is open 24/7.