Castor Lodge Care Home - Country Court

4.8

Assisted Living Facilities
Peterborough

About this business

Wellness Assisted Living Facilities

Location details

Splash Lane, Peterborough, PE5 7BD, United Kingdom

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4.857 reviews

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M C

4 years ago

A wonderful home with beautiful decor and plenty of space in both communal areas and private rooms. Care quality is excellent. Looking forward to seeing more friends joining Dad at Castor Lodge Care Home.

A G

4 years ago

The facilities are excellent, with lots of space and lovely rooms. Staff are amazing and always happy to help, answer a question or get anything the resident or family need. We love the fact that all the family are made to feel very welcome. There is always someone to make a drink and make us feel comfortable. We are able to make special family memories together even though Mum is no longer in her own home.

Maralyn G

4 years ago

Just walking through the front door was an experience. One couldn’t fail to be impressed. Even six-stars would be inadequate. The staff were all very welcoming and friendly, and the decor is exquisite. It would be a privilege to reside there.

Business response:

Thank you so much for your kind words and very glad your visit to us went well. We look forward to seeing you again very soon.

G M

4 years ago

The facilities are superb and mirror those in a five-star hotel. Coupled with these are caring and attentive staff, good food and lovely rooms and grounds. Covid restrictions limit visits and activities, but staff do their best to provide activities for residents. The manager, in particular, took time to listen to us and help in contacting relatives living abroad. We are very impressed indeed.

Business response:

Thank you for taking the time to write a review for Castor Lodge Care Home. We appreciate all comments and feedback. We are delighted to hear how pleased you are with our home and the facilities at Castor Lodge. It is our pleasure to care for your loved one as part of our Castor Lodge family, and I will pass your kind comments on to the staff team. We are all eagerly anticipating the easing of Covid restrictions, which will hopefully permit us to open to more visitors and enable the provision of an even greater breadth of ac... read more

Rachel M

4 years ago

I cannot praise the team at Castor Lodge Care Home more highly. From the moment I first made my enquiry with the customer relations manager regarding my mother coming into Castor Lodge my experience has been wonderful. Every question was answered, my tour was wonderful and the ongoing support and comfort from all the staff at a very difficult and emotional transition has been exceptional. The nursing care which is needed for my mother is also so good. My mother is settling in well as a result of all the support, kindness, fr... read more

Business response:

Thank you for taking the time to write a review for Castor Lodge, we are delighted that you are pleased with the welcome your family has received. It's wonderful to see your mother settling in so well to life at Castor Lodge. I will pass on your kind comments to the staff team.

Matthew H

4 years ago

It's in a perfect setting and environment. A wonderful atmosphere, very friendly, helpful staff that go out of their way to help. If there's such a thing as a near-perfect heaven Castor Lodge Care Home is it. Five-star all the way.

Business response:

Thank you for taking the time to write a review for Castor Lodge Care Home, we are delighted to hear how happy you are with the care and support that your loved one is receiving. I will pass on your kind comments to the care team.

A S

4 years ago

A lovely home with a great team at all levels. Very high-quality accommodation and public spaces, great food and most importantly the staff looking after Mum have been very attentive and caring. A positive experience.

Business response:

Thank you for the lovely feedback, that means a lot to our team.

Sharon C

4 years ago

Myself and Mum had a horrid time at another home. The difference with Castor is unbelievable and can’t thank them enough. We never wanted this to happen and not be at home but to see my mum smile again and for me not to cry on leaving is priceless.

Business response:

Thank you for the lovely feedback and its our pleasure to take care of your mum.

C G

4 years ago

Beautiful home with very caring staff. Its position within the village with such lovely surrounding areas is perfect for walks. The food is also excellent.

Business response:

Thank you for your lovely feedback. It means a lot to our team.