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CDPAP NY - Freedom Care
- Home Health Care
- New Hyde Park, NY
About this business
Location details
1979 Marcus Ave Suite C115, New Hyde Park, NY, 11042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Do not recommend this company. They told the applicants we were in the process of hiring, not to send any more paperwork in because Fidelis did not authorize aide service. The authorization had expired because it took so long to get the aides signed up. Instead of calling Fidelis or myself, they told the aides they wouldn't have jobs. We lost 2 of 3 of the only people in 3 counties who applied because they felt like they were getting jerked around. We found out about this from an applicant, not from Freedom Care. They repeat... read more
Business response:
Please message us directly so we can best assist you.
They SUCK! Horrible service!
Business response:
Hello Clyde, thank you so much for providing us with this review. I am going to contact our Care Team, someone will follow-up with you regarding your experience. Thank you for giving us the opportunity to better serve you. Wishing you an incredible day.
Every single month there is a problom with something and my caregiver is losing days you can never ever get a hold of anyone they are always unavailable until they call you back two days later! Every month my caregiver is losing at least two days! The reps get very antsy when you ask them anything other than simple questions. i would like a call back from a supervisor my calls are being sent to voicemail it’s not hard to do your job ! You screwed up and keep trying the old authorization number! Every month we go though this ... read more
Business response:
Hello Nicole, thank you so much for providing us with this review. I am going to contact our Care Team, someone will follow-up with you regarding your experience. Thank you for giving us the opportunity to better serve you. Wishing you an incredible day.
3 months later still waiting
These idiots keep spamming my page.
RecommendedHonestly it's the entire system that is broken. they make it seem like it is so simple with the ads on TV. My mom was discharge from the hospital in March, has went from stage 2 to stage 4 colon cancer and I'm no closer to being her personal home assistant. The myriad of paper and nurse interviews are totally ridiculous. After getting Medicaid, you got to have interviews with Medicaid, Freedom care and the complete care insurance company. Then just when you think you're finally finished and you even have your ass... read more
Is a company the rejects qualified candidates for no reason. So much for caring and giving people the freedom gain financial stable. Stay away from this sh*thole company and their 1980’s website design.
Business response:
Hello Ali, Thank you so much for providing us with this review. We have looked up your name in our system and we are unable to find you. If you could please provide us with the name of the patient or caregiver to help us rectify the situation you are experiencing. Thank you again for giving us an opportunity to better serve you. Wishing you an incredible day.
I wanna start by talking about intake I sent all documents did everything they asked my coordinator does not answer the phone it’s been a whole month and no one has called me to get my schedule and login credentials… I’ve been calling constantly and keep getting the same response they will call the next day… but what do I receive… nothing. This is really bad because my client is ready to let you guys go and to be honest I’ve read the reviews on the BBB and it’s nothing like Facebook…. You guys really need to do better or sto... read more
Business response:
Hello Angie, Thank you so much for providing us with this review. I am going to contact our Care Team, someone will follow-up with you regarding your experience. Please respond to this message with the patient's first and last name and date of birth so we may properly look up your case. Thank you for giving us the opportunity to better serve you. Wishing you an incredible day.
Frequently asked questions about CDPAP NY - Freedom Care
How is CDPAP NY - Freedom Care rated?
CDPAP NY - Freedom Care has a 4.7 star rating with 1,465 reviews.
When is CDPAP NY - Freedom Care open?
CDPAP NY - Freedom Care is closed now. It will open tomorrow at 8:00 a.m.