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CDPAP NY - Freedom Care
- Home Health Care
- New Hyde Park, NY
About this business
Location details
1979 Marcus Ave Suite C115, New Hyde Park, NY, 11042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not true about the pay they don’t pay after your shift is over when you have direct deposit
Business response:
Hi Karen! We do, but you have to have the Rapid Card in order to take part in InstaPay. It's a pretty easy process and you can even link your bank account to it. Would you like for us to have your coordinator call to help you?
Recommendedyes, I do recommend your service to anyone
RecommendedThe fact that always speak to a person and not a machine they are always calling to make sure everything is going well
FreedomCare is a very unreliable service for seniors and the people that care for them. As my mom's caregiver, my paycheck continues to be messed up and they have little regard to correct their mistakes. Your paycheck will continue to be disregarded and their clock-in system will continue not to work correctly. They claim they cannot fix any issues until the following week instead of handling their mistakes at the correct time. In addition, my niece and another caregiver have experience the same problems with their checks as... read more
If I could give half a star I would. This may be one of the most slack companies I have ever had to deal with in my life. Every customer service rep they have is TERRIBLE. my own coordinator I can never get in contact to, and once he finally gets back to me I have already had to seek out help from other coordinators, who don’t always get the job done either. Let me not forget it took more than TWO MONTHS to actually get the ball rolling finally. My aunt had to reach out to someone high in cooperate via Facebook and was told ... read more
Business response:
Hi Britne! I extremely apologize for the experience you had with FreedomCare and would love to learn more about how we can make things right and improve moving forward! I sent you a message and would love the opportunity to hear more about your concerns.
I have been through hell and back with freedom care and VNS , I'm a DIABLED dan tring to cdno one cares about me at either place. I'm in pain and my aid with 4 children csnt get paid but she is still here to make sure I dont die , freedom care and vns should care more about there people who put there trust in them, you get an F in quality and service Albert falack
Business response:
Hi AJ! I am sorry to hear about your experience and would love to see if we can make things right. We sent you a message and if you are willing to talk, we'd love to hear more about how we can make things better for you.
RecommendedProfessionals who go far and beyond in helping their members but also their clients
Coordinators are aggressive and pushy for communication but then cannot be reached when needed
Business response:
Hi Meli! We are sorry to hear about your interaction with your coordinators! We sent you a message so we can better understand what happened and how we can do better.
RACIST COMPANY ALERT!! It does not matter how many times we call. Customer service refuses to mention their continued employment of a racist woman named Mindy. This woman has harrassed her neighbor for years and this company continuing her employment represents their standpoint. You can go ahead and block me #FreedomCare I hope you get what is coming to you. #istandwithJennifer
Frequently asked questions about CDPAP NY - Freedom Care
How is CDPAP NY - Freedom Care rated?
CDPAP NY - Freedom Care has a 4.7 star rating with 1,465 reviews.
When is CDPAP NY - Freedom Care open?
CDPAP NY - Freedom Care is closed now. It will open tomorrow at 8:00 a.m.