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CDPAP NY - Freedom Care

4.7

About this business

Location details

1979 Marcus Ave Suite C115, New Hyde Park, NY, 11042, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.71,465 reviews
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Graciano DeVivo's profile image
Graciano DeVivo 
4 years ago

I’m a caregiver and my pay has been short three times in the last several months. 

Stacy Parks's profile image
Stacy Parks 
recommend  Recommended
4 years ago

Having your personal help and not a stranger. 

Esther Tamdji's profile image
Esther Tamdji 
recommend  Recommended
4 years ago

I have good experience with FreedomCare how they listen to your problems and solve them we all need someone who cares and help you solve your problems may you continue to do the job to please God with good heart so God can reward you because Men will never appreciate your good job only God who sees in secret will reward you openly God bless you all 🙏❤️💐 

Lou Cabrera's profile image
Lou Cabrera 
4 years ago

What a bunch of incompetent, unorganized individuals. 

Rossy Gonzalez's profile image
Rossy Gonzalez 
recommend  Recommended
4 years ago

They thoroughly explain everything through email, and if you still don’t understand, they call and are always there. 

Daniela Dani's profile image
Daniela Dani 
4 years ago

To many limitations, restriction and rules 

Elsa Marie's profile image
Elsa Marie 
4 years ago

They HAVE NOT once but TWICE not paid me and my family in FULL for our hours. They have NEVER kept their word when the payments were “processed” and they are horrible with follow up and communication. Even the supervisor. So at this point they have left me with no other choice but to think their stealing money!! All I’m saying is If y’all are going to take care of y’all family members make sure you got another source of income set up cuz these agencies are full of BS 

Business response:

Hi Elsa! I deeply apologize for your experience. I have sent you a private message to collect a little more info from you so we can get this matter resolved quickly. 

Manda Quan's profile image
Manda Quan 
4 years ago

You can never directly contact your assigned coordinator,and when you do speak to someone (that is not your coordinator) , they are very condescending and speak to you like you're a liar/idiot. I do not appreciate if I am being nice to you don't be rude back by saying something like "let me stop you there", speaking OVER me, or just the overall tone in their voice. If I spoke that way to my clients at my full time job I would be out of a job. Also, the app always has issues. For example, changing your schedule hours due to c... read more

Business response:

Hi Manda! I want to apologize for the issues you are currently having. I have sent you a message to gather some more info so we can begin repairing this relationship. I look forward to working more with you. 

Jessica Diaz's profile image
Jessica Diaz 
4 years ago

when ever you want to reach your service coordinator she never answers and noone can help you they never return your call back 

Frequently asked questions about CDPAP NY - Freedom Care

How is CDPAP NY - Freedom Care rated?

CDPAP NY - Freedom Care has a 4.7 star rating with 1,465 reviews. 

When is CDPAP NY - Freedom Care open?

CDPAP NY - Freedom Care is closed now. It will open tomorrow at 8:00 a.m.